“Lucky I bought two straps. The rubber strap ripped within a week. Get what you pay for I guess. The menu on the watch is basic and the writing for messages too small. Lack of options for accessibility when it comes to font size.”
“The company delivered the watch very well packaged and it was easy to set up for a senior citizen. It was a Christmas present and replaced another less successful device. However, the so called free grey strap is useless because it has no loops, unlike the pink strap which came with the watch.”
“Beautiful watches with great features. I bought 2 watches for Christmas presents and both recipients are very happy. Battery life is great. The app was very easy to set up on their phones. Overall, very happy”
“Very responsive and speedy with completing my order. Appreciated updates on delivery especially at such a busy time of year. My daughter was delighted with my gift”
“Website was hard to navigate but ordering was easy once I’d decided. Delivery was fine. The sheer amount of marketing emails is not. I keep hitting unsubscribe and I still keep getting them. Also I received demands to review prior to it even being dispatched.”
“They sent the wrong watch. Rather than exchange, they insisted I return first, place and pay for a second order, wait for a refund of the first. With a three day wait between every email. No offer to compensate for their error and delay it caused. So the watch is fine but the service was pretty poor. --- Update 06/01/26. I contacted Sekonda again as suggested. They feel their service was been fine, and no acknowledgement or token of good will required. But they did manage to waste more of my time.”
