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Shade Station Reviews

4.2 Rating 69 Reviews
78 %
of reviewers recommend Shade Station
Read Shade Station Reviews

About Shade Station:

Founded in 2000, Shade Station is the UK’s most trusted independent online retailer of luxury eyewear.

We ship worldwide using our carefully selected couriers and we are an authorised retailer of all the brands we sell. Every product we sell is 100% genuine, sourced directly through official suppliers and approved distribution channels.

This means you receive the same quality, packaging and authenticity as buying direct from the brand - along with full manufacturer backing and complete peace of mind.

Why does this matter?

- Genuine products - no risk of counterfeits
- Full manufacturer warranty and aftersales support
- Official branded packaging and accessories
- Accurate model details and serial identification
- Eyewear that meets strict quality standards

Shade Station is a trading name of Blue Green Ltd.

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“Still not received item and taking a long time to resolve with Royal Mail. As I still have paid for items I’ve not yet received”
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Posted 6 months ago
Hi Kelly, We’re really sorry to hear your order hasn’t arrived yet - we completely understand how frustrating this must be. We are currently awaiting the outcome of the investigation by Royal Mail regarding your parcel, which can take a little time for them to conclude, but we will get back to you as soon as we receive their update. Kind regards, Shade Station
Posted 6 months ago
“Absolutely delighted with my Tom Ford Bronson glasses from Shade Station. Gave me a personal phone call at one point and the service and delivery of this top class product was exceptional”
Shade Station 5 star review on 24th April 2026
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Posted 6 months ago
Thank you for taking the time to share this. We’re really pleased you’re happy with your Bronson glasses! It’s also great to know the personal call made a difference too - that’s exactly the level of service we aim to deliver. Enjoy your new frames, and we hope to see you again soon. 😎 Best regards Shade Station
Posted 6 months ago
“Excellent service even though I had to return my original pair. Absolutely no issues with the service and I would definitely recommend.”
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Posted 6 months ago
Great to hear - thank you for taking the time to share this Alex! We’re really pleased everything went smoothly for you, especially with the return. It’s great to know the process worked as intended and we’ll pass your feedback to the teams involved. Best regards Shade Station
Posted 6 months ago
“Very good excelent”
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Posted 6 months ago
Thank you for your kind words - we’re delighted you had an excellent experience with us. Best regards Shade Station 🕶️
Posted 6 months ago
“Quick delivery. Glasses seem as they should. Not much to say as all straightforward start to finish.”
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Posted 6 months ago
Great to hear everything went smoothly. Thank you for taking the time to share your experience Best regards Shade Station
Posted 6 months ago
“Excellent service”
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Posted 6 months ago
Many thanks for your review Best regards Shade Station
Posted 6 months ago
“Very good”
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Posted 6 months ago
Thank you for your review - glad to hear everything went well with your order Best regards Shade Station
Posted 6 months ago
“I recently bought a pair of Oakley Sylas sunglasses from Shade Station (Frame Colour: Matte Black Ink with Prizm Golf lenses)and I couldn’t be happier with the whole experience. The ordering process was straightforward and smooth, with clear product information, pictures and helpful updates throughout. Delivery was impressively quick, and the glasses arrived well packaged in a sturdy cardboard box and in perfect condition. The product itself is really good and very lightweight so feels like you're not even wearing them. The Matte Black frame looks sleek and understated, and the 'prism' lenses really do enhance contrast and clarity on the course. They feel great quality and comfortable to wear for long periods. Overall, great service, speedy delivery and a fantastic product. I would definitely recommend Shade Station and will be ordering again.”
Shade Station 5 star review on 27th February 2026
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Posted 8 months ago
Thank you for the great review Gary - we really appreciate it! We’re glad you’re happy with both the service and your Oakley Sylas - they’re a great choice. Enjoy them on the course ⛳️ and we look forward to your next order. Kind regards Shade Station
Posted 6 months ago
“Top quality glasses and outstanding customer service from start to finish. I needed my prescription quickly and Shade Station delivered next day with excellent communication throughout. Couldn’t fault the service. 10/10 Shade Station”
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Posted 9 months ago
Thank you for the fantastic feedback - we really appreciate it. We’re delighted to hear everything arrived quickly and that our team kept you well informed throughout. Delivering both speed and service is exactly what we aim for, so it’s great to know we got it right for you. Enjoy your new glasses, and we hope to see you again soon. Kind Regards Shade Station
Posted 6 months ago
“Couldn’t be happier with my Shade Station experience. I placed my order for prescription Gucci glasses on Friday morning and chose Saturday delivery. They arrived the next day at 10.45am, exactly on schedule. The ordering, updates and delivery were all spot on. The glasses themselves are excellent. They are clearly genuine Gucci, complete with all the brand paperwork, packaging and authenticity elements. Having owned similar frames before, the quality and finish are exactly what I expect from the brand. Overall, a flawless and trustworthy service and a definite 5 star experience.”
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Posted 10 months ago
Hi Valery, Many thanks for your review and a big thank you for recommending us. Kind Regards Shade Station
Posted 10 months ago
“Wow! From start to finish just WOW! Placed my order on Sunday evening, and was dispatched on Monday morning with delivery arriving at my house at 9am today! Was kept informed every step of the way from the order being received, dispatched and out for delivery! I even contacted the customer service team on online chat because I thought this was too good to be true and the person I spoke with so friendly and informative, completely putting my mind at ease ! Could not recommend enough - definitely earned my repeat custom for me and the family! :)”
Shade Station 5 star review on 26th November 2025
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Posted 11 months ago
Hi, Thank you so much for your positive review. We hope you enjoy your sunglasses for years to come - a great choice! Kind regards Shade Station
Posted 10 months ago
“After wearing a new pair of Maui Jim sunglasses that cost £130 for a single day, I put them in the case provided. Upon opening the case the next day, I discovered that the sunglasses had warped and bent in accordance with the shape of the case. I returned this item expecting a replacement pair; however, the manufacturer claimed that the damage was due to "improper maintenance" with no further explanation provided. Shade Station has taken no accountability for this false claim made by the manufacturer of sunglasses that they sell. Furthermore, they have not made the appropriate effort to resolve this utterly unacceptable and unreasonable excuse for rejected a warranty claim. I am incredibly disappointed with service that I have recieved.”
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Posted 1 year ago
“Absolutely fantastic service from Shade Station! My order arrived quickly, safely packaged, well presented and the sunglasses are perfect. Brilliant value compared to the high street and customer support was great.”
Shade Station 5 star review on 16th September 2025
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Posted 1 year ago
HI David, Many thanks for your review of Shade Station. It's really great to hear you had a positive experience with us. Best regards Shade Station
Posted 10 months ago
“Great customer service - got my sunglasses delivered next day and on top of that they were glazed in my prescription. Couldn't recommend Shade Station enough , I'll definitely be back to buy again in the future!”
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Posted 1 year ago
Hi, Fab to hear that our service exceeded your expectations. Thank you for taking the time to write your review. Kind regards Shade Station
Posted 10 months ago
“DO NOT BUY FROM THIS COMPANY. Brought a pair of sunglasses wasn't happy with them so asked to return them back.borh option's didn't work so had to post them myself. At acost of £9 which I did not get back from them DONT BUY FROM THIS SITE”
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Posted 2 years ago
“I'm only giving 1 as 0 isn't available. Do not buy prescription glasses, especially reduced thickness lenses. As you get standard lenses and a pair of specs with minimal vision. Totally useless, had to go to vision express to get the lenses corrected. Trying to return the mistake is a nightmare. DO NOT USE THIS COMPANY.”
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Posted 2 years ago
“I have ordered more than 10 pair of eye glasses and most of them delivered within 10 days to my country ( Singapore ). All brand New , Full original Boxed and well packed with warranty certificate . Prices are about 40-60% cheaper than any store in Singapore . I highly recommend Shade Station UK . Buy with confidence and Trust..”
Helpful Report
Posted 3 years ago
Hi Kim, Thank you so much for your fantastic review and for choosing Shade Station again and again. We’re delighted to hear that your orders have reached Singapore quickly and that you’re happy with the authenticity, packaging and value of your eyewear. Our team takes great pride in ensuring every order is carefully prepared and securely packed, so it’s wonderful to know this has been consistently reflected in your experience. We truly appreciate your recommendation and your trust in us. If you ever need any help or guidance with future purchases, our team is always here to support you. Thank you once again for your continued loyalty, Shade Station
Posted 10 months ago
“Shopping experience was very smooth - my sunglasses arrived really quickly glazed in my prescription and look great. Really pleased with them - thanks!”
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Posted 3 years ago
Hi, Many thanks for your fabulous review. Best regards Shade Station
Posted 10 months ago
“Really good service - chat answered straight away and delivered quickly. Sunglasses are the real deal and come with a solid box and a cleaning cloth. Very happy.”
Shade Station 5 star review on 15th November 2022
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Posted 3 years ago
Hi David, Thank you for the great feedback. We’re really pleased to hear our team were able to help you quickly on chat and that your sunglasses arrived fast and exactly as expected. It’s great to know you’re happy with the product and the presentation. If you ever need any assistance in the future, we’re always here to help. Thanks again for choosing Shade Station, Shade Station
Posted 10 months ago
“Don’t waste your money with this company. They maybe a little cheaper than other companies but they will send you a product that is used before. Then when you return the faulty/used item you have to pay for the postage. Their customer service is rubbish too as they don’t keep their promise. I made a mistake and ignored other negative reviews and this has cost me time and money. I am yet to receive my refund!!! AVOID”
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Posted 4 years ago
Shade Station is rated 4.2 based on 69 reviews