Shade Station Reviews

Name: Shade Station
Address: PO Box 622, Bury, Lancashire
Rating: 4.17

4.2 Rating 69 Reviews

78 %

of reviewers recommend Shade Station

Company Reviews

Info

About Shade Station:

Founded in 2000, Shade Station is the UK’s most trusted independent online retailer of luxury eyewear.

We ship worldwide using our carefully selected couriers and we are an authorised retailer of all the brands we sell. Every product we sell is 100% genuine, sourced directly through official suppliers and approved distribution channels.

This means you receive the same quality, packaging and authenticity as buying direct from the brand - along with full manufacturer backing and complete peace of mind.

Why does this matter?

- Genuine products - no risk of counterfeits
- Full manufacturer warranty and aftersales support
- Official branded packaging and accessories
- Accurate model details and serial identification
- Eyewear that meets strict quality standards

Shade Station is a trading name of Blue Green Ltd.

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Shade Station 5 star review on 27th February 2026

Gary C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Misleading pictures and information, horrible customer support”

Helpful Report

Posted 4 years ago

“Wish I could give no stars..7-10 working days just to process a return after paying over the odds in returns postage fees? Plus time waiting for the glasses to be fixed and then shipped back out. Working day 9 today still no further, haven't even been looked at, and when emailing to enquire I'm told of the backlog of returns they have to get through, not exactly a good advertisement. Ordered glasses with an upload of prescription and they couldn't even get that right. Could not see a thing out of them. Returned to be rectified but I'm not confident they will be any better. Absolutely stinking customer service, replies are copied and pasted never investigated. I never leave bad reviews but I am absolutely fed up with this company. Please don't waste your time and take your money elsewhere.”

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Posted 4 years ago

“They failed to send the sunglasses in the colour I ordered. Now I have to send them to the UK from Canada. Not worth the hassle.”

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Posted 5 years ago

“I live in the US and purchased Oliver People frames from Shade Station, The identical frame at my local Oliver Peoples store sells for $343 + tax. Shade Station's price for the identical frame was $186, with no additional cost for shipping, I was given a tracking code and was updated regularly as to its shipping status. Within days, the frames arrived in the US where they sat, and sat, in an International Service Center facility operated by the USPO. 14 days after my initial order, my frames were delivered. Shade Station's estimated delivery time is within 7-10 working days. They guarantee delivery within 35 days. I highly recommend Shade Station if you're in the market for a stylish, name brand frame at a reasonable price.”

Helpful Report

Posted 5 years ago

Hi there, Thank you so much for taking the time to share your experience. We’re delighted to hear that you found the Oliver Peoples frames at such a great price and that our updates and tracking kept you informed throughout the process. International deliveries can occasionally be delayed once they reach the USPS processing facilities, so we appreciate your patience during that final stage. It’s wonderful to know the order still arrived within our guaranteed delivery window and that you’re happy with both the frames and the overall service. We truly appreciate your recommendation. If you ever need any help with future orders, our team is always here to support you. Thank you again for choosing Shade Station, Shade Station

Posted 10 months ago

“Well m from canada, before ordering, I was wondering same thing if they are legit or not? After reading all reviews on other pages i decided to purchase Tiffany & co. sunglasses. As compare to retail price in canada stores i got really good at shadestation even though after paying $41.75 custom duty here in canada , still i saved money. Got free delivered 7th day from date of purchase. M glad i bought it from shadestation.”

Shade Station 5 star review on 24th June 2020

Helpful Report

Posted 6 years ago

Hi Preet, Thank you so much for sharing your experience, and our apologies for the very delayed reply. We’re really pleased to hear that your Tiffany & Co. sunglasses arrived quickly in Canada and that even with customs fees, you still saved compared to local retail prices. It’s completely understandable to have questions about legitimacy when ordering internationally, so we’re glad our reviews helped you feel confident in your purchase. As an authorised retailer, all our products come through the official supply chain, and it’s great to know you were happy with both the value and the service. If you ever need any help in the future, we’re always here to support you. Thank you again for choosing Shade Station, Shade Station

Posted 10 months ago

“Received lenses that were damaged, VERY unhelpful and not willing to help. Asked for postage label to send back, they refused to issue even though no fault of my own. Asked for reasonable compensation for inconvenience as the post office is out of my way and queues are horrendous so likely to waste an hour of lunch break. I asked for an additional £10 compensation in form of credit where I would buy another frame, not helpful or sympathetic to something of their error! This was second-time id used them and the credit would have meant I ordered a third frame and a loyal, happy customer but they weren't interested in customer satisfaction so I will not be using them again!”

Helpful Report

Posted 6 years ago

“Don't order from this company if you are in Australia. I ordered Oakley Snow Goggles for my son's birthday as he was going on a snow boarding trip and paid an extra $30 AUD for speedy delivery and the goggles arrived 2 weeks after he was back home from his holiday!! The company claims the extremely slow delivery was because I gave a PO Box address, but I was never advised this wasn't acceptable, & was never contacted for an alternate address, which I could have easily provided. Even once I did give my street address it took another week to arrive!!! The only compensation they provided for their incompetance was a refund for the "speedy delivery"!!!”

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Posted 8 years ago

“We bought Ferrari watch on November 6, according them delivery within 6-10 working days, still waiting and the only answer they give is tracking number which is for a whole month is "on route". First of all they advertise that they "shade station south africa"”

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Posted 8 years ago

“Excellent value, easy to use website and free next day delivery”

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Posted 9 years ago

Hi Christopher, Thank you so much for your review, and apologies for the very delayed reply (not sure how we missed it!). We’re really glad to hear you found great value, an easy shopping experience and fast delivery. It’s always lovely to see positive feedback, even from a few years back as many of our staff have been with us for longer than that. If you ever need anything in the future, we’re always here to help. Thank you again for choosing Shade Station, Shade Station

Posted 10 months ago

Shade Station is rated 4.2 based on 69 reviews