“Not enough roofing felt to cover without multiple joins.
Beading supplied for the larger windows was too short by several inches for the longer side of the windows.
Some of the screws supplied were too long - 75mm instead of 60mm
Sloppy quality control. I won't be recommending this company.”
Thank you for your feedback. We're sorry to hear about the issues you've encountered with the roofing felt and window beading. Quality control is very important to us, and we appreciate you bringing this to our attention. Please reach out with your order details, and we'll do our best to resolve these matters. Your satisfaction is important to us.
Regards.
customerservices@shiregb.co.uk
“4 pieces of glass were missing, there was no door latch, and one of the roof beams was rotten. Aside from that, it looks like a pretty decent summerhouse, but as I haven't had a reply to my request for the glass etc.”
“Disappointed del shown as a am drop
Finally dropped off at 16.30
Wrong felt given so had to buy another roll at my cost of £35
Not over impressed with standard of finishing of shed damage to some panels and mouldings
Won’t use again”
“Bit disappointed. Took forever to arrive with no comms regarding when to expect it for weeks. Then 2 of the panels didn't line up. Bought through Shedworld so not sure who to contact at Shire regarding this.”
“Quite difficult to put together as wood warped. I had to use a number of metal brackets and my own longer screws to make it secure.
It was quite cheap - you get what you pay for I suppose.”
“Simple to assemble but the roof members were too short and not fitted to assemble square to the vertical panels. I reported this to Shire over the phone and was told that the parts department would be informed. Nobody called, nobody cares. I finished assembling it, introduced additional roof stiffeners because the feather edge boarding was too flimsy and I’m reasonably happy with the result. All these companies are the same. Customer Service is any oxymoron. Once they have your money, they aren’t really interested. Quality is average for the money. It’ll do for now, just don’t expect too much if you have any problems”
“Ordered from Home Bargains where it said "Please allow 7 days for delivery". Delivery was scheduled for a whole month later. I emailed Shire to ask if it could be earlier but didn't receive a reply. Arrived a month later with some damage.”
“Easily erected and looks good. However, the pack arrived with one pane of glass missing, insufficient felt to cover the roof (poor quality), and the opening windows needed significant work to release them. Manufacturer claimed they weren’t meant to open despite them being supplied with hinges and window stays! As an experienced DIYer I was able to solve all issues and the finished product is fine. However. . .!”
“poorly made nails had to be removed to make the roof fit othe nais completly missing the main frame of shed. very poor workmanship panels that when assembled were out of square.”
