Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,261 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“Very comfortable and mostly on time.. I use them all the time and will continue to use them for my travel plans..thank you”

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Posted 2 years ago

“The driver on the Shuttle Direct that picket me up to bring me to the airport coming home was so friendly and we left and arrived at the airport exactly on time .”

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Posted 2 years ago

“Great service both transfers on time and would recommend this service to anyone”

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Posted 2 years ago

“Klappt wunderbar”

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Posted 2 years ago

“Sehr guter schneller und moderner Shuttle. Gerne wieder. Vielen Dank”

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Posted 2 years ago

“The transfer there was ok, although we waited over an over from landing to setting off. The transfer back back was extremely disorganized. The pick up instructions weren’t very clear although we knew roughly were to wait on a corner between a couple of stops. We asked each coach that pulled in whether it was for our transfer. We were told by our driver it wasn’t for us, for the same coach and driver to loop back round 15 minutes later and shout my name. This was the experience of multiple people on the coach. We passed through 4/5 hotels at least twice. This meant the transfer was more and more delayed. We arrived later than planned at The airport despite there being no traffic. This meant our whole experience at the airport was a complete rush.”

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Posted 2 years ago

“10 people left stranded outside the hotel and then told to get taxis to another hotel even though all people where 30 minutes early. Not good service. Lost €16 in taxis. Bus man said he took picture but my sister asked him and all it was a piece of pavement and no time.”

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Posted 2 years ago

“Easy booking process”

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Posted 2 years ago

“Excellent service. On time and very professional drivers.”

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Posted 2 years ago

“Edullinen ja luotettava palvelu.”

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Posted 2 years ago

“el viaje de regreso fue perfecto el de llegada la espera fue un poco larga.”

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Posted 2 years ago

“Una alternativa excel.lent a deixar el teu cotxe a l'aeroport o que algú hagi de venir a cercar-te. Cómode, econòmic, fàcil. S'hauria de conèixer més principalment per part dels locals.”

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Posted 2 years ago

“We booked transfers from the airport to Binibeca and return journey 2 weeks later. Both drivers were very pleasant and helpful. Vehicles were immaculate both inside and out and both journeys were excellent. We wouldn't hesitate to book Shuttle Direct again.”

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Posted 2 years ago

“We were given the wrong details at Palma Airport by the admin person so were sent out on to the car park with not much direction armed with incorrect details (wrong hotel). We eventually found the right coach and the driver sent me back to alter the details. coach clean & comfortable with good aircon. Received incorrect details again for return journey (wrong hotel, wrong pick up time). Eventually made contact with the company (the 24hr emergency help line was set to answer machine!!) and received correct details. Return journey took over 2hrs due to excessive amount of pick ups but again clean and comfortable coach.”

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Posted 2 years ago

“Very helpfull driver. Transfer was okay but would like if the waiting time behoren leaving the airport could be a bit shorter.”

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Posted 2 years ago

“Alles super funktioniert. Immer wieder.”

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Posted 2 years ago

“Having to wait 20 minutes at 1.30am is not a great start to the holiday!”

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Posted 2 years ago

“We reserved Shuttle Direct well in advance for our trip to Germany. We paid $968.00 euros and confirmed in June for our September travel. The cost was high and more than we expected however we agreed because we were going to a foreign country and unfamiliar with the surroundings. The shuttle service was going to be door to door which was very comforting. The day before we were to leave Shuttle Direct informed us that the service would cost an additional $472.00 euros and if we didn't pay they could not provide the service. We consider this holding us hostage but there was nothing else we could do about this given the late notice of increase.”

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Posted 2 years ago

“Recomendo!”

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Posted 2 years ago

“Excellent service on time both ways and courteous drivers”

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Posted 2 years ago

Shuttle Direct is rated 4.5 based on 2,261 reviews