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Sissel UK LTD Reviews

4.7 Rating 225 Reviews
93 %
of reviewers recommend Sissel UK LTD
4.7
Based on 225 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email
Anonymous
Anonymous  // 01/01/2019
Was a little disappointed that the pillow is not standard
Helpful Report
Posted 1 month ago
The returns process is antiquated and inconvenient. I am still awaiting confirmation that the product has been returned, since the company does not provide tracking information. Otherwise, my order arrived promptly and in good condition.
Helpful Report
Posted 1 year ago
Great product which seems to be helping a little bit at the moment but hopefully this will improve. One way you can improve is by not stating next day delivery and charging for that service when in fact its 4 to 5 days. Very misleading for the buyer and because of this I had to purchase something similar from a different company while waiting. Hence not the 5 stars sorry.
Helpful Report
Posted 1 year ago
Not sure it’s helping at all
Helpful Report
Posted 2 years ago
The product is fine. Reasonably priced but £6.95 for postage for something that weighs virtually nothing is ridiculous. Postage was half the price of the product!
Helpful Report
Posted 2 years ago
Thank you for the feedback and we are glad you like the product. With regards shipping our cost is £6.30 which is a next working day service, We offer this as it is what we find 99% of our customers now want, a fast and efficient delivery service. This is the charge we pay directly to the courier and we make no profit from this. If your items are small or you are happy for a slower delivery please contact us before placing your next order and we can look at alternative shipping methods for you.
Posted 2 years ago
Good company and quick delivery but the classic orthopaedic pillow doesn’t work for me. It’s too low and my head falls back making me feel dizzy. Can I return please?
Helpful Report
Posted 2 years ago
Sissel UK LTD is rated 4.7 based on 225 reviews