Smart Lighting Industries Reviews

Name: Smart Lighting Industries
Address: Unit 12 Repton CourtBurnt Mills Ind. EstateBasildonEssexSS13 1LN, ,, Essex
Rating: 4.76

4.8 Rating 1,906 Reviews

95 %

of reviewers recommend Smart Lighting Industries

4.8

Based on 1,906 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01268330175

Email:

support@smart-light.co.uk

Location:

Unit 12 Repton CourtBurnt Mills Ind. EstateBasildonEssexSS13 1LN, ,
Essex
SS13 1LN

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Smart Lighting Industries 5 star review on 10th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“having ordered and received 4 led Light bulbs ,1 was faulty , e/mailed to inform, still not been acknowled”

Helpful Report

Posted 1 year ago

“Received what I ordered promptly and it worked as described.”

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Posted 1 year ago

“Good/great communication but detailed spec sheets are sometimes missing or unavailable. With power supplies, the published ones don't seem to cover the actual detail needed to specify one correctly. For example, a recent PSU purchase didn't specify whether is war constant-voltage or constant-current. As an LED supplier I anticipated CC - it turned out to be CV.”

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Posted 1 year ago

“The items i ordered thought not in stock were of good quality and were delivered promptly after a short but unavoidable delay will definetly use this company again👍”

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Posted 1 year ago

“All good but would benefit from a delivery tracking integration to Royal Mail. Everything went quiet between order confirmation and the package's arrival. Most online orders nowadays confirm a delivery date at the very least.”

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Posted 1 year ago

“20w led security light was delivered very quickly and took little time to install and set up. Good quality item would recommend highly.”

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Posted 1 year ago

“Product as described,very happy with them”

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Posted 1 year ago

“The LED floodlight is fine but making connections was difficult and I would have liked a better way”

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Posted 1 year ago

“Items shipped quickly. Very pleased with the service”

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Posted 1 year ago

“We received two V-TAC IP65 rated outdoor sensors (VT-8094) after much internet searching for a 270 sensor that was IP65 rated. Installed first one today, but initially got the wall bracket upside down. The two wall fixing holes are offset so symmetrically so it is therefore possible to fit the sensor bracket upside down. Having carefully cut back the wires and connected it up then found that the sensor was upside down - half an hour later sorted and working. Moral - make sure the single case attachment screw is UNDERNEATH if the sensor is suspended downwards as shon on the website/packaging. Good service from SMART lighting so would recommend them as a trustworthy source.”

Helpful Report

Posted 1 year ago

“The delivery was fast and it is easy to install. The defused light is not "Milky" as the product description states. It is on the "Frosty" side rather than "Milky".”

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Posted 1 year ago

“Even though the item I had ordered was out of stock they informed me within 24hrs they informed me and gave me the chance to cancel or continue with the order. they informed me as soon as it had arrived in stock and I received it within 4 days.”

Helpful Report

Posted 1 year ago

“I ordered some small items. I was emailed the following morning to be informed that it was out of stock so delivery would be delayed, and whether I wanted to continue the order. Despite the delay, I was pleased that I was informed at the earliest opportunity.”

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Posted 1 year ago

“Delivery fine no problems”

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Posted 1 year ago

“Easy to order, PIR arrived on time, good service”

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Posted 1 year ago

“the sensor works great only issue is the mounting of the device I had to make a bracket that would fit correctly”

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Posted 1 year ago

“Competitive pricing with efficient delivery service.”

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Posted 1 year ago

“Good price and quick delivery. Appears to be a quality product. Easily installed and functions very well so far. Still needs to pass the test of time to get the fifth star.”

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Posted 2 years ago

“Nice light”

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Posted 2 years ago

“They processed and delivered my light very fast, within 3 days. It was well packaged and works well. The website was also easy to navigate. I'm very satisfied with the company and would definitely order from them again.”

Helpful Report

Posted 2 years ago

Smart Lighting Industries is rated 4.8 based on 1,906 reviews