Smart Lighting Industries Reviews

Name: Smart Lighting Industries
Address: Unit 12 Repton CourtBurnt Mills Ind. EstateBasildonEssexSS13 1LN, ,, Essex
Rating: 4.75

4.8 Rating 1,909 Reviews

95 %

of reviewers recommend Smart Lighting Industries

4.8

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01268330175

Email:

support@smart-light.co.uk

Location:

Unit 12 Repton CourtBurnt Mills Ind. EstateBasildonEssexSS13 1LN, ,
Essex
SS13 1LN

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Smart Lighting Industries 5 star review on 10th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good quality product, fast delivery, well packaged, good communication”

Helpful Report

Posted 2 years ago

“Prompt and even recommended an alternative to out of stock item. Good service.”

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Posted 2 years ago

“To be honest these were over priced and could of purchased elsewhere for considerably less”

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Posted 2 years ago

“fast shipping, good service, Not fitted the order as of yet.”

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Posted 2 years ago

“pir light fitted / working seems spot on”

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Posted 2 years ago

“Smart Lighting themselves have been great. However, you’re judged by the company you keep and DX Express their courier have been awful. I’ve been waiting over for a week for an express delivery that I payed extra for. After a failed delivery I tried to contact them to rearrange the delivery and add some extra information to help the driver get in touch with me and get to where he needed to be. However the driver didn’t leave a “sorry we missed you note” so when you call their customer service it hangs up on you when you can’t provide the number from the card. Unfortunately this means I will not be using Smart Lighting industries again because they clearly did not properly investigate the delivery services they were using and this makes all the difference to an online order and no matter how good the product and service may be. It’s let down totally by the delivery.”

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Posted 2 years ago

“Hi the LED strip arrived and I found that it was easy to shorten it. I soldered wires onto the small tabs and bingo it worked.”

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Posted 2 years ago

“After a lot of searching for a Suitable LED solar solution for are car parking spaces I settled on the 15W option. Very impressed where I thought I would require 2 units one is ample leaving me to option to use the other one at the top of the garden”

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Posted 2 years ago

“The products are good quality and at a great price. The website was easy to navigate and all the info you need is there. Service is excellent and fast delivery. 10/10”

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Posted 2 years ago

“Product good 👍”

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Posted 2 years ago

“Came within a week and we'll packaged. All work!”

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Posted 2 years ago

“Good quality part at a great price. Delivered very quickly. Very happy with the purchase”

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Posted 2 years ago

“Excellent service, arrived very quickly”

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Posted 2 years ago

“Very quick delivery. Great price. Would certainly do business again.”

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Posted 2 years ago

“Unfortunately couldn’t supply what I ordered, even with a substitution.”

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Posted 2 years ago

“told item out of stock del 2 days later than original date new stock”

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Posted 2 years ago

“The lights themselves were fantastic but the instructions were poor. The ones included were tiny and impossible to read. I was sent a pdf copy on request but they were no help with the most complicated part of the fixture which was also the most crucial; how to fit the spring catch. Eventually found a YouTube video.”

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Posted 2 years ago

“I ordered exactly the same LED strip lighting as I ordered previously, same product code etc, with the intention of extending the original strip. Something different has been delivered and is dimensionally different to the first item, meaning I can't use it as I intended. Unimpressed!”

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Posted 2 years ago

“quick delivery and good product”

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Posted 2 years ago

“EXCELLENT SERVICE”

Helpful Report

Posted 2 years ago

Smart Lighting Industries is rated 4.8 based on 1,909 reviews