Smart Lighting themselves have been great. However, you’re judged by the company you keep and DX Express their courier have been awful. I’ve been waiting over for a week for an express delivery that I payed extra for. After a failed delivery I tried to contact them to rearrange the delivery and add some extra information to help the driver get in touch with me and get to where he needed to be. However the driver didn’t leave a “sorry we missed you note” so when you call their customer service it hangs up on you when you can’t provide the number from the card. Unfortunately this means I will not be using Smart Lighting industries again because they clearly did not properly investigate the delivery services they were using and this makes all the difference to an online order and no matter how good the product and service may be. It’s let down totally by the delivery.