Smart Lighting Industries Reviews

Name: Smart Lighting Industries
Address: Unit 12 Repton CourtBurnt Mills Ind. EstateBasildonEssexSS13 1LN, ,, Essex
Rating: 4.75

4.8 Rating 1,909 Reviews

95 %

of reviewers recommend Smart Lighting Industries

4.8

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01268330175

Email:

support@smart-light.co.uk

Location:

Unit 12 Repton CourtBurnt Mills Ind. EstateBasildonEssexSS13 1LN, ,
Essex
SS13 1LN

Write Your review

Tell us how Smart Lighting Industries made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Smart Lighting Industries 5 star review on 10th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering and delivery excellent. But I ordered wrong light. So hopefully get a refund so i can reorder the right light.”

Helpful Report

Posted 1 year ago

“I ordered warm white LED bulbs and when I placed my order they were showing a very large number in stock. Remarkably I was emailed the next day and advised that they were out of stock and I could have a different sort or wait until more stock arrived (no mention of a refund option!) I opted to wait and after a few days some bulbs arrived but they were cool light and not the warm white which I had ordered. There was also no returns label or any information in the package. This is the first time I have been disappointed when ordering items online from various companies and of course I will never order anything again from this company!”

Helpful Report

Posted 1 year ago

“Great purchase, no Drama, just what we needed”

Helpful Report

Posted 1 year ago

“excellent service”

Helpful Report

Posted 1 year ago

“Ordered driver and arrived within a few days, will be ordering more soon, very good service.”

Helpful Report

Posted 1 year ago

“Had emailed advice to help me choose the right product. Good communication about the delivery and good product supplied. The light was very carefully wrapped and well protected.”

Helpful Report

Posted 1 year ago

“These bulbs are.perfecr. excellent service and deliver ontime.”

Helpful Report

Posted 1 year ago

“Good quality stand, well packaged, and good value, thank you”

Helpful Report

Posted 1 year ago

“An issue with stock delayed part of my first order but good communication and prompt part refund were all perfectly acceptable. Second order no problem. Prompt despatch and delivery all backed up by more good comms.”

Helpful Report

Posted 1 year ago

“Great looking lights at good price”

Helpful Report

Posted 1 year ago

“A brilliant range of LED lighting, good technical information and speedy delivery.”

Helpful Report

Posted 1 year ago

“Excellent customer service. I ordered an item which was my mistake. A refund was offered straight away, no questions asked.”

Helpful Report

Posted 1 year ago

“As requested and on time. Perfect.”

Helpful Report

Posted 1 year ago

“Very smooth order, delivery and communication, next day parcel delivery with tracker available. very impressed and wouldn’t hesitate to purchase future items”

Helpful Report

Posted 1 year ago

“Great service many thanks”

Helpful Report

Posted 1 year ago

Thank you so much, Steve, for your glowing 5 star review of Smart Lighting Industries! We appreciate your great service and are so thankful for your loyalty as a returning customer. Many thanks!

Posted 1 year ago

“I ordered a set of lights that arrived on time. Only when I opened the package, I realised that I had ordered the wrong fitting. I returned them and have received a refund. A good service I have since ordered a replacement and this again arrived on time. This time I had ordered the correct fitting.”

Helpful Report

Posted 1 year ago

Thank you for the 5 star rating, Alan! I'm so glad that you were able to receive the correct fitting for your set of lights and that our service could help you out. We strive to always provide the best possible customer experience, and I'm delighted to personally hear that we succeeded in doing this for you!

Posted 1 year ago

“Great product and really good value, look amazing 5*”

Helpful Report

Posted 1 year ago

“My order arrived quickly. Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much Colin for taking the time out to rate us 5 stars! We are so glad to hear that you are a repeating customer and that your order arrived quickly. We truly appreciate your patronage and look forward to serving you again.

Posted 1 year ago

“Although delivery was a bit slow the power supply arrived safely and appears to be of reasonable quality.”

Helpful Report

Posted 1 year ago

Thank you, Alastair, for your 5-star rating of Smart Lighting Industries! We appreciate your dedication to our company as a repeating customer, and are so glad that your power supply arrived safely and appears to be of reasonable quality despite the delayed delivery. We hope to continue providing the same top-notch service you have come to expect from Smart Lighting Industries!

Posted 1 year ago

“Great service. Only improvement recommended is better delivery options. ie leave in safe space or with neighbour.”

Helpful Report

Posted 1 year ago

Smart Lighting Industries is rated 4.8 based on 1,909 reviews