Smart Lighting Industries Reviews

Name: Smart Lighting Industries
Address: Unit 12 Repton CourtBurnt Mills Ind. EstateBasildonEssexSS13 1LN, ,, Essex
Rating: 4.75

4.8 Rating 1,909 Reviews

95 %

of reviewers recommend Smart Lighting Industries

4.8

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01268330175

Email:

support@smart-light.co.uk

Location:

Unit 12 Repton CourtBurnt Mills Ind. EstateBasildonEssexSS13 1LN, ,
Essex
SS13 1LN

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Smart Lighting Industries 5 star review on 10th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered lights and paid for 1-2 day delivery. Didn't receive confirmation email so called to check. Was told stock was in Europe and would be 7 days. Asked for refund for delivery cost and was told this would be done. 10 days passed, no update. Called, was told they had been dispatched to you but could not say when they would be sent on to me. I cancelled order over the phone and was informed this would be done and to wait 3-5 days for refund. 3 days passed and I received an email to say items had been sent out to be delivered to me. Clearly my order hadn't been cancelled as agreed. Further more I have still not been refunded my delivery charge!!!”

Helpful Report

Posted 1 year ago

“Very quick contact, to say out of stock, asked if two weeks delay was acceptable. Came promptly after 2weeks and works well.”

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Posted 1 year ago

“Fitted this to replace a fitting, good fitting slim and a good light output. Ordered and delivered with no trouble and at a good price.”

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Posted 1 year ago

“Very good led light”

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Posted 1 year ago

“Despite one of the two fittings arriving damaged Smart lighting were quick to respond and send a replacement”

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Posted 1 year ago

“Very prompt delivery of ordered items, available ex-stock.”

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Posted 1 year ago

“All enquiries dealt with very efficiently and made my purchase very simple”

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Posted 1 year ago

“Look good but poor quality and voltage very unstable”

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Posted 1 year ago

“First class service definitely would buy again,”

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Posted 1 year ago

“bulbs despatched speedily and received in good working order”

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Posted 1 year ago

“Great products at competitive prices. I Bought led pair of flood lights, and led battern lights for my garage. Garage lights are very bright and easy to fit. Very happy with purchase and speed of delivery”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Excellent service and response to an issue of incorrect product supplied.”

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Posted 1 year ago

“Not great! I paid for next day delivery so that the light could be fitted while I had the electrician round. Received 3 days later.”

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Posted 1 year ago

“Excellent service and quality of the product”

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Posted 1 year ago

“2nd time I've used the company, pleased both times. This time the stock needed re-ordering, but they kept me informed of options, and I had no time constraints and was prepared to wait - came quite quickly, very well packaged. Will definitely use again.”

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Posted 1 year ago

“Really pleased the service”

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Posted 1 year ago

“Product was fine, good quality. Order arrived later than I was led to believe and disappointingly I had to chase this up. However, my questions were answered satisfactorily.”

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Posted 1 year ago

“Ordered the led kit and was shown as in stock but, I was contacted to be told it was actually out of stock. But I would still recommend as I was informed immediately and received the item within a week. Which didn’t really matter. As for the product, it is of top quality and just the job. Thank you.”

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Posted 1 year ago

“The kit is as described and arrives on time and in full”

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Posted 1 year ago

Smart Lighting Industries is rated 4.8 based on 1,909 reviews