Snap Rentals Reviews

Name: Snap Rentals
Address: 80H Richard Pearse Drive, Auckland, Auckland Region
Rating: 4.73

4.7 Rating 215 Reviews

95 %

of reviewers recommend Snap Rentals

Company Reviews

Metrics

4.7

Based on 215 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible price - so much higher than others Terrible car - bad odour Terrible customer service Airport shuttle didn’t turn up - called twice, got an Uber after 30 mins No one at the office at pre arranged drop off time so no airport shuttle, had to get an uber again Just terrible all round Never again”

Helpful Report

(Wellington Airport) - Posted 2 days ago

“Charging 50$ for the handling of a parking infringement ticket is a major rip off. There's no justification for that kind of greedy money grab.”

Helpful Report

(AKLD) - Posted 1 month ago

“Not happy with the $50 plus 2.5% "processing fee" charged on top of a $30 parking fine!”

Helpful Report

(CCA) - Posted 1 month ago

“I am very disappointed with my rental experience. I specifically booked a Mitsubishi ASX because I am familiar with the vehicle and its comfort and features. However, upon arrival, I was given a Toyota Corolla and told it falls under the same “compact SUV” category, which is simply not accurate. The Corolla is a completely different type of vehicle with a very different driving experience and interior setup. It lacked basic features I expected, such as a proper armrest, and overall comfort was far below what I had booked. If I had wanted a sedan like a Corolla, I would have booked that option myself. I understand that sometimes similar vehicles may be provided, but in that case, it should at least be a comparable SUV with similar interior features and comfort—not a completely different class of car. This experience was frustrating and did not meet my expectations at all. I would not recommend this service unless they are more transparent and accurate with their vehicle categories.”

Helpful Report

(QTA) - Posted 1 month ago

Snap Rentals is rated 4.7 based on 215 reviews