Heroics Reviews

4.8 Rating 3,205 Reviews
96 %
of reviewers recommend Heroics
4.8
Based on 3,205 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Read Heroics Reviews
Visit Website

Phone:

0800 193 9050

Email:

team@sportsstarbooks.co.uk

Location:

Allen House1 Westmead RoadSuttonSurreySM1 4LA
Surrey
SM1 4LA

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The concept of the book, the quality and the speed of processing/delivery were great, but poor customer service. The book arrived today, 2 days after being ordered - I paid the higher postage as I wanted it for Saturday. I sent 3 emails within minutes of placing my order to make a change and pose a question. I also attempted contact via the interactive chat on the website and received no response whatsoever. The only email I received was to say my book was ready and despatched. I was unable to find any contact number other than the email address. Sadly, if it wasn't for the poor customer service I'd highly recommend this product.
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Posted 6 months ago
I’ve been waiting for weeks and still haven’t received anything, so not a great service so far!
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Posted 2 years ago
I haven't received anything yet
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Posted 2 years ago
I didn't recieve my book yet :(
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Posted 2 years ago
Still not received my order booked 30th November ?????
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Posted 3 years ago
Still waiting for my order to be delivered
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Posted 3 years ago
Hi, Sorry to hear, we are aware Royal Mail are experiencing delays. See https://www.bbc.co.uk/news/business-55263177. You can contact us at team@sportsstarbooks.co.uk. Apologies again and we trust your book will be with you shortly. Best wishes, Holly.
Posted 3 years ago
Placed order 30th November .and still not received.
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Posted 3 years ago
Hi, Sorry to hear, we are aware Royal Mail are experiencing delays. See https://www.bbc.co.uk/news/business-55263177. You can contact us at team@sportsstarbooks.co.uk. Apologies again and we trust your book will be with you shortly. Best wishes, Holly.
Posted 3 years ago
Was very disappointed when I opened the box the book came in, I thought that at least it would be a hardback book.
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Posted 3 years ago
Not as advertised
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Posted 3 years ago
Basically a comic not good value for money
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Posted 3 years ago
Been 18 days since my order and I haven’t received anything. Could someone update me please?
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Posted 3 years ago
We still haven't received the item yet
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Posted 3 years ago
Excellent concept, but story and details far to short. Book took about 5 minutes to read.
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Posted 3 years ago
Not as personalised as I’d have hoped - more aimed at children than adults I’d say.
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Posted 3 years ago
If you are a person of colour, don't bother buying one of these, I bought one for my husband for his birthday, I didn't even think about the fact that I wasn't asked what colour the main character should be!, so when it arrived I had to colour the main character in brown myself with a felt tip pen. Obviously football stars can only be white!
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Posted 4 years ago
I still haven’t received it
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Posted 4 years ago
I was very disappointed with the cardboard pages. Expected it to be more like a comic or an annual with paper inside. Then again purchased it for 38 year old!
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Posted 4 years ago
For the money it was very poor...I was very disappointed. I got watford and west ham thought the stories would be different. Paper back for that kind if money...
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Posted 4 years ago
Disappointed in the quality thought it was a book not a comic
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Posted 4 years ago
Fortunately at 7 yrs old my grandson didn't the discrepancies, for instance , half way through the story they are playing one particular team but the scoreboard mentions a different team!. Few inconsistencies. Pay more attention to detail please ..
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Posted 4 years ago
Heroics is rated 4.8 based on 3,205 reviews