Stax Online Reviews

Name: Stax Online
Address: 42/2 Railway Parade, Lidcombe, New South Wales
Rating: 4.33

4.3 Rating 120 Reviews

84 %

of reviewers recommend Stax Online

4.3

Based on 120 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0425443700

Email:

sales@staxonline.com.au

Location:

42/2 Railway Parade,
Lidcombe
New South Wales
2141

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Stax Online 5 star review on 5th February 2024

Maria Dai

Stax Online 5 star review on 20th April 2022

Nevish Patel

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with Westinghouse gas hot plate. BUT not happy with how it arrived, name and address was missing from box Aus Post had to use barcode to work out where to deliver box. Box was all damaged and the cast plates were sliding around box resulting in slight scratches on the stainless steel base of unit. Delivery time took over 2 weeks”

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Posted 2 years ago

“Communication was fabulous. Before and at delivery a1”

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Posted 2 years ago

“At the moment not happy. Still waiting for my order to be delivered”

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Posted 2 years ago

“I think these guys have got a bad rap on some comments on review sites. They were a bit slow in confirming the order and tracking info and a few follow ups from me (getting concerned about some commets that this is a scam site). Well they delivered in the end, good as described, Guy who delivered loverly and asked about all bad reviews. He said they were just struggling catching up at the moment and staff shortages etc. Give them a go. If you pay by card then you have backstop insurance. Whoever delivered, thank you”

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Posted 2 years ago

“I was very happy with the service I received from Stax Online. The price of the product I bought was very reasonable. the delivery was well notified and as promised. I would recommend StaxOnline to al my contacts.”

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Posted 2 years ago

“I was pleased with the price of the Phillips Air Dehumidifier. I hadn’t heard anything after a couple of days so I started reading some reviews and I really started to panic however I didn’t need to worry because I received an email to say my item had been shipped and I received it the following day. I am glad I didn’t see the reviews beforehand because I would have missed out an purchasing from a good company. Thank you stax online”

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Posted 2 years ago

“Best price available and were able to hold off on delivery until required”

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Posted 2 years ago

“It was good experience”

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Posted 2 years ago

“Perfect sale & item to match & a even better price”

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Posted 2 years ago

“Good value, delivery was a little slow. Would use again.”

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Posted 2 years ago

“You are sticking your chin out by asking me for a review! The price was good. The communication was terrible. Your widely published telephone number is disconnected. Emails were ignored. Messages via Stax Online CONTACT US were ignored. Messages from PayPal were ignored. My conclusion? You do not want to be contacted. You have got the money. Now you don't care. My instruction to deliver everything at once was ignored. When I did finally receive a reply it was very much in the "dog ate my homework" category. "It should be delivered to you in the next couple of days" - actually six days, and with totally conflicting tracking information from DHL. Woeful. And VERY frustrating for me. Never again Stax Online.”

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Posted 2 years ago

“We weren’t given an expected delivery date for several weeks. So we had no idea when it would arrive. When I emailed, asking if they knew when… I got no response.”

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Posted 2 years ago

“Product at good price, delivered in reasonable time by a very friendly and professional delivery person. Reply to email request re delivery date would help improve customer experience.”

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Posted 2 years ago

“Fast postage by the seller Excellent prices and Communication”

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Posted 2 years ago

“Am I able to get receipt for warranty please. Stove was delivered to rental property and I’ve received nothing”

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Posted 2 years ago

“I was not happy with the service to pick up a disconnected oven it took nearly two months before it was removed from the premise.”

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Posted 2 years ago

“Very happy with StaxOnline will definitely use them in the future.”

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Posted 2 years ago

“Great prices fast delivery.”

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Posted 2 years ago

“Very straight forward process. The item got dispatched within the time period promised.”

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Posted 2 years ago

“Great prompt service, product actually arrived a day early...”

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Posted 2 years ago

Stax Online is rated 4.3 based on 120 reviews