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Stax Online Reviews

4.3 Rating 120 Reviews
84 %
of reviewers recommend Stax Online
Company Reviews Product Reviews
12
 Questions Metrics
4.3
Based on 120 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Stax Online Reviews
Visit Website

Phone:

0425443700

Email:

sales@staxonline.com.au

Location:

42/2 Railway Parade,
Lidcombe
New South Wales
2141

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David Farrugia
Verified Buyer
“I was very happy with the item I ordered, however the ordering process was very poor. I did not receive any ETA for when to expect delivery. One fine day I received an SMS from AusPost stating that my order was being delivered on the day of delivery. Stax need to improve communication and provide regular updates for any order.”
Helpful Report
Posted 4 months ago
ROSS VAUX
Verified Buyer
“Great price on the Artusi microwave we ordered. After about a week I sent an enquiry via email asking what was the delay with no reply. Couple of days later called to be told that they are waiting for stock to come in. When I ordered it did not say out of stock on the online ordering. Was close to three weeks before microwave arrived. Bit of a shame about the service as Stax beat Appliances Online by about $110.”
Helpful Report
Posted 1 year ago
Ian Irwin
Verified Buyer
“I did eventually receive my item from Stax Online after having to contact them by phone. The Chat line and email was never answered. The person I contacted by phone explained that they where short staffed and they would dispatch my item immediately which they did. The item sat in there "Pick" area on the tracking info for some eight days, way beyond the specified time for delivery until I made the phone call.”
Helpful Report
Posted 2 years ago
Ingrid Treweeke
Verified Buyer
“Am I able to get receipt for warranty please. Stove was delivered to rental property and I’ve received nothing”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I was not happy with the service to pick up a disconnected oven it took nearly two months before it was removed from the premise.”
Helpful Report
Posted 2 years ago
Stax Online is rated 4.3 based on 120 reviews
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