Stax Online Reviews

Name: Stax Online
Address: 42/2 Railway Parade, Lidcombe, New South Wales
Rating: 4.34

4.3 Rating 116 Reviews

84 %

of reviewers recommend Stax Online

Company Reviews

Product Reviews

Metrics

4.3

Based on 116 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Stax Online 5 star review on 5th February 2024

Maria Dai

Stax Online 5 star review on 20th April 2022

Nevish Patel

Anonymous

Anonymous // 01/01/2019

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“we have dealt with Stax online for a number of years and found them very efficient and the best price”

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Posted 1 year ago

“very eficient & curtious to clients i would recommend. Good Service and pricec are good”

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Posted 4 weeks ago

“Item as described and arrived on time. Best price on line.”

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Posted 1 month ago

“I bought Westinghouse Ceramic cooktop, Oven and rangehood from Stax, I got the best price, delivered all the items within two days and the delivery was free. What more can you expect. Great people to do business with. I would highly recomend them.”

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Posted 3 months ago

“Genuine products, delivered right on time.”

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Posted 6 months ago

“Really happy with my purchase quick delivery and great prices. Will definitely use again.”

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Posted 8 months ago

“I was skeptical at first because Stax wasn't one of the top Google searches but their price was very competitive so i decided to purchase thru them. Though i didnt receive any confirmation after my purchase which i thought was strange but it arrived promptly so im very happy. I Recommend and will definitely purchase from Stax again!”

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Posted 10 months ago

“Terrific prices, easy ordering and VERY fast delivery!!”

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Posted 11 months ago

“Hello I am unable to write review as I have yet to receive my order. Tracking shows that my parcel arrived at Welshpool, Western Australia on 7 December 2023. Australia Post advised that delivery was scheduled between 8 to 12 December 2023. Would you please follow this up at the earliest as BBQ Is required before Christmas. Anastasia Politis”

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Posted 11 months ago

“Stax is an organisation I stumbled across by accident haviing never heard of it before. I’ve never seen it I searches for online appliances even. Having found it and seeing the prices of product I wanted it was a no brained to order the product from Stax. The delivery quoted 5-7 days from memory. The product didn’t arrive so I decided to call you up but could not find your contact details online anywhere. I checked my bank statement and found that my payment went to a companynamed something like Alohi. I looked up that name online and found a phone number. The person that answered told me to wait another couple of days. Nothing. After waiting several extra days I called again. This time the person who answered took more interest in my problem and after a short wait told me the product was moot in stock at the time I ordered. He said the order was forwarded to LG and he said it would now be another 2 weeks. In fact it was a little over 2 weeks. So. Stax doesn’t appear on an online search for appliances Your prices are great Your communication and service aren’t great! The product is as ordered and is great.”

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Posted 1 year ago

“I waited more than 2 months to get my order which was "lost" in their system. It wasn't until I started following up with my bank for a credit card refund and also through their site that they contacted me about the item. It turned up eventually. They seem very hit-and-miss and are not very customer focussed. I won't order from them again.”

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Posted 1 year ago

“Great price on the Artusi microwave we ordered. After about a week I sent an enquiry via email asking what was the delay with no reply. Couple of days later called to be told that they are waiting for stock to come in. When I ordered it did not say out of stock on the online ordering. Was close to three weeks before microwave arrived. Bit of a shame about the service as Stax beat Appliances Online by about $110.”

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Posted 1 year ago

“It took 2 months to get the Pizza Oven. Their website has a message box but my message notifying them of non-delivery was not answered nor acted upon. The email i sent about non-delivery was not answered nor acted upon. Eventually i found a telephone number to their storage area and the staff member was polite and helpful. The Pizza oven arrived within 3-4 days!”

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Posted 1 year ago

“Havent got the purchased item. Courier service is hopless..uncommunicative, deceptive.”

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Posted 1 year ago

“The delivery was lightening quick. Overall, great experience!”

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Posted 1 year ago

“Very poor Purchased online nearly 2 weeks ago Was told delivery 1 week ago Still waiting and waiting Last I heard was that it would be investigated if not delivered in 1 month”

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Posted 1 year ago

“Awesome excellent communication”

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Posted 1 year ago

“Very professional and competitive prices”

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Posted 1 year ago

“Found our preferred product at a great price. Very competitive. Free delivery next day. More than happy with the price and very pleased with the service. Very Highly recommended.”

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Posted 1 year ago

“excellent service .. and best attitude!”

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Posted 1 year ago

Stax Online is rated 4.3 based on 116 reviews