Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.46

4.5 Rating 6,007 Reviews

88 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,007 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

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Posted 2 months ago

“Very good price and easy booking”

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Posted 3 months ago

“Easy booking”

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Posted 3 months ago

“Awesome experience, fast simple and easy thank you so much I will be using this site again!”

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Posted 3 months ago

“Easy and good”

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Posted 3 months ago

“cheap and easy to use”

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Posted 3 months ago

“Easy to do online”

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Posted 3 months ago

“First time using this site. I hope it all works out!! 😊 so far so good”

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Posted 3 months ago

Wohooo! Hope you enjoy all our fantastic savings!

Posted 3 months ago

“Easy site to locate the right accommodations”

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Posted 3 months ago

“Easy to use. Love it”

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Posted 3 months ago

“Very well service”

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Posted 4 months ago

“Quick and easy to find and book a room, they have the best prices that I've seen so far!”

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Posted 4 months ago

“Hacer la reservación y pago, fue muy fácil.”

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Posted 4 months ago

“Easy, awesome”

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Posted 4 months ago

“Todo bien perfecto”

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Posted 4 months ago

“Quick and easy.”

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Posted 4 months ago

“I have to say Katie the manager here is fantastic. She’s comforting always concerned if you’re OK and a pleasure. Especially her Christmas decorations really give a warm welcoming.. Thank you, Katie😊💯. Freddie ❤️ plasterer.. I recommend💯💯💯. Frederick Bortolotti”

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Posted 5 months ago

“Excellent and thankfully no hassle reimbursement credit which I inadvertently booked hotel for the following week when really what I interested to book/pay for it actually start that day”

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Posted 5 months ago

“3rd time using super.com. Excellent pricing and great customer service. The 2nd time that I booked the hotel had over booked. Super.com found another hotel which was actually an upgrade. At no cost to me”

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Posted 5 months ago

“Repeat customer, have used Super many times over the years, including back when they were called Snap Travel. Great prices, easy to book. No issues whatsoever with bookings being honoured, and no surprise extra costs at check-in (except those you're aware of, like parking or resort fees, for instance). To provide context, my travel has always been USA and Canada. Refunds when required have been very quick.”

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Posted 5 months ago

Super.com is rated 4.5 based on 6,007 reviews