“Support team are fantastic. So responsive and friendly and even waived a swap fee on my first order when I got my sizes wrong. The clothes are beautiful and in great condition. I've purchased multiple things after renting. For me it's the kind of service I would probably use for just a few months each year, to see the new items as they come out too. I had 50% my first 3 months which was great but the full price would be a bit too much for me to pay all the time.”
“I genuinely love this concept and it's working well for me. Excellent choice of clothes. Customer support are quick to respond, friendly and helpful. Although you can't choose day for new box delivery easily on the site (please add this feature!) the support team are super responsive and sort it for you immediately if you need an extension.”
“I love how fun it is choosing new clothes each month, I particularly enjoy trying brands previously out of my price range (LK Bennett!). Lots of great choices for work clothes and fun outfits for nights out. Customer service is top notch too. It's far more sustainable than fast fashion so if you like to change up your looks - Try it!”
“I’d not tried rental before and came across The Devout. There’s a huge choice of clothes and I love that I can have fresh looks for work and for going out every month, so much better than buying! Great service and simple website to use!”
“Great customer service and good varied collection of clothes. It's a great option if you love to buy and wear new clothes but inevitably lose interest in them after a while. Also a great new sustainable way of updating your wardrobe and I've found it encourages me to be bolder with my style choices as it's just for a month so why not try something new!
My main stumbling block is trying to figure out what size will fit me as women's clothing sizes are notorious for being all over the place but they try to give accurate size guides and their mid-month swap is really helpful on that front. Perhaps if they let customers leave reviews on the items that would help even more to help judge sizing.”
“I've meant to try out the Devout for ages and I'm so glad I finally did. The selection of items is amazing and everything that came in my order is in excellent condition - the only issue I have now is that I want to keep it all! It's a great way to try new styles or find out whether a specific item is worth investing in. The customer service is brilliant too - when one of the pieces I selected turned out not to be available, the team contacted me immediately to offer me an alternative. I will definitely keep using Devout :)”
“The Devout is great. Delivery and returns have gone smoothly and the customer service is excellent.
For me, the price isn’t affordable every month, so I will just pause the subscription now and then.”
“I'm really happy I've found The Devout. I really struggle with knowing what styles I like, which has cost me a lot of money over the years and endless throwing away of clothes- so I wanted to find a new approach to my wardrobe. I have to say, I'm very happy with the service so far. Once I got my head around the fact I get an email with all info on about when to choose my box, the communication with customer service and DPD was really good. My box was delivered, the old one picked up without fuss, the next day. Yes clothes are laundered so they smell really really clean, (but, really first world problems eh!) I'm going to keep on with this service and can't wait to see what new brands they will stock in the future. Adam and Lauren - thanks for being so helpful along the way!”
“I tried this service with a 50% off code because I wanted to try a more sustainable way of fashion! Didn't rate the DPD driver as he had driven off before I'd even got down the stairs which meant I had to wait another 3 days for him to come back BUT that's not the Devout's fault!! I was genuinely so happy with the condition of the items I received, expected them to look a bit worn as it's a renting service, but they all looked brand new and smelled gorgeous and felt so soft to the touch, unlike any other clothes I'd ever received in the post. The &OtherStories cardigan that arrived did look SLIGHTLY different to the one I selected on the website (it didn't have a collar like the picture) BUT I actually liked it more? so it worked out fine!!
Anyway, a week or so after I got my items, I emailed them to say I was going to cancel my subscription before the next box because I couldn't afford £79 a month, but that I'd really enjoyed my half-price month and would probably rent from them again when my work had picked up (I'm a freelance filmmaker so money's tricky at the moment) and they said they'd be willing to give me another 2 months half price as a thank you for sharing about them on my socials! So nice of them to offer this to me, and I'm really thankful they have, as I'll probably continue my subscription as £40 is more in my budget right now. Also, the pieces I rented are so so nice that I'm gonna have a hard time giving them back... I might have to buy the cardigan as it's literally gorgeous and I love my new wardrobe, even if me and my housemates are the only ones who get to see it.
Overall, really recommend this service if you want to be more ethical in terms of your fashion consumption and can afford the subscription fee in these unprecedented times. A very innovative approach to clothing and I'm excited to see what these guys do xx”
“I tried the £10 box and had an issue where I added the wrong clothes to it - customer service contacted me promptly and I was able add new items to my box. This range is limited, but I found things to my taste. All clothes arrived promptly, clean and mostly new (I didn’t really like the strong laundered smell, but at least it was clean and well made). At the end of my month trial, cancelling was made easy and I was sent a pre-paid returns label I dropped off at my post office. There was a few issues with this but the customer service team were really responsive and had quick, helpful replies. Overall I really enjoyed the experience - I would love to come back and be a regular subscriber if my disposable income ever grows! (I’m a student).”
“Really easy to use, lots of lovely clothes and the selection grows every month! Quality of the items is great, and it keeps my wardrobe up to date with much less of a carbon footprint.”
“Excellent delivery, excellent clothes arriving in excellent condition. Excellent, quick communication between myself and customer support when I enquired about delivery. I completely understand the ethos behind this business, and I am glad to support it.”
