The Dress Outlet have a Customer Happiness Grade of B. Customers love their prices, delivery, customer service and refunds but are unhappy with their returns process.
“
I’m so glad I found this website. They have a massive selection of formal dresses that you just can't find in local stores. The ordering process was simple, and my dress arrived much faster than I expected. The quality is excellent for the price, and I’ll definitely be coming back here the next time I need something fancy to wear.
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- Gina
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I’m really glad I found this website. They have a massive selection of formal dresses that you just can't find in local stores. The ordering process was simple, and my dress arrived much faster than I expected. The quality is excellent for the price, and I’ll definitely be coming back here the next time I need something fancy to wear.
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- Yasmina
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Shopping at The Dress Outlet was a breeze. It’s rare to find such high-end designer gowns available in a full range of sizes, but they have a fantastic selection. My dress arrived quickly, was packaged securely, and the price was excellent. I’ll definitely be coming back here for my future special occasion needs.
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- Brei
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We loved the dress! There was great communication when needed and a speedy delivery. Will buy here again.
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- Anonymous
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I am very impressed with the efficiency of this store. The dress arrived exactly as pictured and the delivery was very fast. It’s great to find such high-quality formal wear at reasonable prices. I will definitely be a returning customer.
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- Perry
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Dress lovely quality. Service excellent including delivery
Would definitely order again
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- Andrea Hampson
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I tried to return the dress and was only offers store credit or exchange. Most websites offer returns.
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- Anonymous
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The clothing quality is fine, but make sure you know what size to order. Returns should be made easier to do. Also, you do not get a refund, you get store credit, which is fine, if you order from them often... This was my first and probably last order.
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- Jane Bresser
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Had I known their policy up front instead of the "easy returns!" advertisement I wouldnt not have ordred from this company.
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- Christie Brew-Hagan
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The clothing quality is fine, but make sure you know what size to order. Returns should be made easier to do. Also, you do not get a refund, you get store credit, which is fine, if you order from them often... This was my first and probably last order.
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- Jane Bresser
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The return process was straightforward, though the refund took a few days longer than I hoped.
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- Lottie Mae
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A flawless replacement arrived the next morning at no extra cost and my shipping refund hit my account instantly.
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- Alaina
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fast friendly and efficient service
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- Alma Viudez
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I’ve ordered from this site a few times now and I’m always happy with the service. They have a huge selection and the prices are much better than the boutiques in my area. My dress arrived quickly and was packaged well. It’s so much easier than spending hours at the mall. Definitely recommend!
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- Rooney
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I am beyond impressed with the curated selection at The Dress Outlet. Finding specific designer styles in the right size and color can be a challenge, but their website makes the process simple and efficient. My order arrived quickly and was packaged with extreme care to ensure the gown remained in pristine condition. This is a reliable destination for anyone looking for authentic designer formal wear and professional service!
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- Verity
