Login

Start Free Trial Are you a business? Click Here

The Dress Outlet Reviews

4.6 Rating 375 Reviews

90 %

of reviewers recommend The Dress Outlet

Company Reviews

Product Reviews

4.6

Based on 375 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

424-255-7943

Email:

sales@thedressoutlet.com

Write Your review

Tell us how The Dress Outlet made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Dress Outlet 5 star review on 22nd December 2025

The Dress Outlet 5 star review on 19th December 2025

The Dress Outlet 5 star review on 19th December 2025

The Dress Outlet 5 star review on 27th November 2025

Natasha Southwell

The Dress Outlet 5 star review on 5th November 2025

The Dress Outlet 5 star review on 10th October 2025

The Dress Outlet 5 star review on 1st October 2025

97

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a dress for a prom photoshoot and didn’t want something overly trendy. The Dress Outlet had more classic options than I expected. The ordering process was smooth, and I liked that the confirmation email was clear. The dress fit well in the hips but tight in the chest, so I wouldn’t recommend guessing your size. Quality-wise, it held up well. I didn’t feel like I wasted my money.”

Helpful Report

(Santee) - Posted 19 hours ago

“I liked the fabric more than expected. It didn’t feel cheap or thin.”

Helpful Report

(Santee) - Posted 19 hours ago

“I really appreciated that the confirmation emails were clear and to the point, with no spam. The dress arrived clean, neatly packaged, and in perfect condition. The fit was true to size for me, making the whole shopping experience smooth and hassle-free. I’m very happy with my purchase!”

Helpful Report

(Santee) - Posted 19 hours ago

“I liked that returns weren’t complicated. That gave me confidence ordering.”

Helpful Report

(Santee) - Posted 19 hours ago

“I had to steam the dress before wearing it. That’s normal. It looked great afterward.”

Helpful Report

(Santee) - Posted 19 hours ago

“I discovered The Dress Outlet through a friend, and I found the website very easy to navigate. My dress arrived in good condition, with just a few minor wrinkles that a quick steaming easily fixed. I loved how the fabric flowed beautifully when I walked. The zipper worked well and stayed secure. I’d just suggest checking measurements to ensure the perfect fit. Overall, I’m happy.”

Helpful Report

(Santee) - Posted 19 hours ago

“I didn’t actually need to contact customer service, but knowing that they are responsive and helpful gave me extra confidence in my purchase. It was reassuring to know support is reliable if I ever needed it.”

Helpful Report

(Santee) - Posted 19 hours ago

“I wasn’t thrilled with how long the shipping took, but the dress itself made up for the wait. It was exactly what I hoped for in terms of style and quality. Next time, I’d just make sure to plan ahead, but overall, I’m happy with my purchase.”

Helpful Report

(Santee) - Posted 19 hours ago

“I ordered a formal dress for a college event and chose standard shipping. It arrived neatly folded, though it did need some steaming. The fit was mostly accurate, but the waist sat slightly higher than I expected. I reached out to customer support with a question about exchange timing, and they explained everything clearly without sounding scripted. That really helped build my trust. I wore the dress for about six hours and stayed comfortable the entire time. Not perfect, but a solid purchase overall.”

Helpful Report

(Santee) - Posted 19 hours ago

“I bought a dress for a formal dinner. It didn’t wrinkle during travel, which was a relief. The zipper was a bit stiff, but manageable. Overall, it served its purpose well.”

Helpful Report

(Santee) - Posted 19 hours ago

“One thing I really appreciated was how realistic the product photos were online. The dress looked just like it did on the website, without heavy editing or misleading images. The fit was generally good, though the waistline sat a bit higher than I personally expected. Even so, it was still comfortable to wear and easy to move in, making it a practical and wearable choice overall.”

Helpful Report

(Santee) - Posted 19 hours ago

“I really appreciated that the dress didn’t feel overdesigned or too busy. The simple style made it very easy and comfortable to wear, while still looking elegant and put together. It felt lightweight and flattering, and I loved how effortless it was to style. Overall, it’s a beautiful, wearable dress that feels practical yet stylish at the same time.”

Helpful Report

(Santee) - Posted 19 hours ago

“I really appreciated how friendly and genuine the customer service was. It definitely made me feel better about my purchase. I’m very happy with The Dress Outlet customer service!!! 💖”

Helpful Report

(Santee) - Posted 19 hours ago

“Absolutely gorgeous pant sets at a phenomenal price. The garments were shipped promptly with care and arrived in perfect condition with no wrinkles. Will definitely shop The Dress Outlet in the future.”

Helpful Report

(Santee) - Posted 1 day ago

Hi Tandreia, Thank you so much for sharing your wonderful experience! We’re thrilled the pant sets impressed you and that shipping was prompt and the items arrived in perfect condition. Kind regards, The Dress Outlet Team

Posted 20 hours ago

“The dress fit perfectly, exclactly like the chart. Ive had bad experiences before so I was worried at first, but it was perfect. The dress was cheap but it doesn't show. It's absolutely beautiful and I'm so excited to wear it.”

Helpful Report

(Santee) - Posted 1 day ago

Hi Maeve, Thank you so much for sharing your wonderful experience! We’re thrilled the dress fit perfectly and matched the chart. It’s great to hear you’re happy with the value and that you’re excited to wear it. If you need any help in the future, we’re here for you. Kind regards, The Dress Outlet Team

Posted 20 hours ago

“My dress arrived almost 10 days earlier than expected, which was amazing — especially considering it was shipped overseas to Australia. That alone made the experience feel very reliable and stress-free. The sizing guide wasn’t completely perfect, as the dress turned out to be just a tiny bit bigger than expected, but it was still very close to a good fit and nothing major. The dress itself is absolutely beautiful, the color is a soft off-gold and looks elegant in person. The material feels high quality, the stitching is well done, and overall the dress exceeded my expectations. I’m really happy with my purchase from The Dress Outlet.”

Helpful Report

(Santee) - Posted 1 day ago

Hi Zadie, Thank you so much for sharing your experience! We’re thrilled the dress arrived early and that you’re happy with its look and quality. It’s great to hear the color and craftsmanship met your expectations, and we’ll take note about the sizing guide. If you ever need help with alterations or exchanges, we’re here for you. Kind regards, The Dress Outlet Team

Posted 20 hours ago

“My purchase was a gift for my granddaughter and the fit was not right so she is returning it. So far everything has gone smoothly.”

Helpful Report

(Santee) - Posted 1 day ago

Hi Erin, Thank you for sharing your experience! We’re glad to hear the return process has been smooth for your granddaughter. If there’s anything else you need or we can assist with for future gifts, we’re here to help. Kind regards, The Dress Outlet Team

Posted 20 hours ago

“Shopping for wedding guest dresses on The Dress Outlet is the most satisfying experience! It’s easy and quick to browse, with consistently great quality for less than many other sites. Returns are a breeze, which makes choosing a dress stress-free. I’ll always use them for weddings and special occasions!”

Helpful Report

(Santee) - Posted 1 day ago

Hi Alyssa, Thank you so much for sharing your wonderful experience! We’re thrilled to hear you found the browsing easy, loved the quality, and found returns stress-free. It’s fantastic to know you’ll rely on us for weddings and special occasions. If you ever need help finding another perfect dress or with returns/exchanges, we’re here for you. Kind regards, The Dress Outlet Team

Posted 20 hours ago

Hi Alyssa, Thank you so much for sharing your wonderful experience! We’re thrilled to hear that browsing was easy, the quality was consistently great, and returns were hassle-free. We’d be delighted to welcome you back for weddings and other special occasions. Kind regards, The Dress Outlet Team

Posted 20 hours ago

“Easy to use website, great prices, love all the pictures and an amazing selection.”

Helpful Report

(Santee) - Posted 1 day ago

“My daughter decided last minute to go to her high school homecoming dance. So we stumbled across this website found a dress she loved, so fingers crossed that it was a legit sight and that the sizing was accurate. Well let me just say, they did not disappoint. Size, color, shipping speed, all of it! Very satisfied.”

Helpful Report

(Santee) - Posted 1 day ago

Hi Katherine, Thank you so much for sharing your experience! We’re thrilled to hear your daughter found a dress she loves and that sizing, color, and shipping met your expectations. If you need any help with future orders or alterations, we’re here for you. Kind regards, The Dress Outlet Team

Posted 20 hours ago

«
1
2
3
4
5
»

The Dress Outlet is rated 4.6 based on 375 reviews