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TheDressWarehouse Reviews

4.0 Rating 242 Reviews
69 %
of reviewers recommend TheDressWarehouse
Company Reviews Product Reviews
246
 Metrics Info
4.0
Based on 242 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better
Read TheDressWarehouse Reviews

About TheDressWarehouse:

Right from the Fashion District of New York City, TheDressWarehouse stylists’ work around the clock to find our customers the best deals from the best designers. We pride ourselves on providing our customers with a variety of high-end gowns at 40-90% off market prices. We may all share a passion for fashion, but the TheDressWarehouse.com family has three things in common:

An endless love for high-end designer gowns
A desire for a wide variety of exquisite dresses in one place
And an obsession with amazing fashion at a discounted price!

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Bintu Tarawally
Verified Buyer
“Dress was beautiful”
Helpful Report
Posted 3 days ago
ROBIN PEARL
Verified Buyer
“The dress was exactly as I saw in the website. Just beautiful!”
Helpful Report
Posted 3 days ago
Nieya Cure
Verified Buyer
“DW has great customer service and fast shipping. From searching online, to contacting customer service for support the ladies provided extra assistance and were extremely helpful! My daughter had a prom mishap with her original prom dress and at the last minute we had to find a backup dress. DW we appreciate your help😃”
TheDressWarehouse 5 star review on 1st May 2024 TheDressWarehouse 5 star review on 1st May 2024
Helpful Report
Posted 1 week ago
Isatu Sesay
Verified Buyer
“Great dress”
Helpful Report
Posted 2 weeks ago
Sara Marketin
Verified Buyer
“The assistant was very helpful and answered on all my questions that I had regarding the purchase.”
Helpful Report
Posted 3 weeks ago
Niko Konan
Verified Buyer
“I purchased three absolutely beautiful dresses from Dress warehouse. The craftsmanship Was impeccable, however only one of the dresses actually fit me. The other two dresses said one size but were visibly smaller. I ended up having to purchase two more dresses from Somewhere else. Also, thses dresses were all final sale so I have two very expensive dresses thet i can not wear. I would not shop with this company again. Im cery disappointed.”
Helpful Report
Posted 3 weeks ago
Summer Stewart
Verified Buyer
“Sent me the wrong address. I sent it back. Unable to compensate for the mistake. Greatly inconvenience me and hopefully I have been refunded. I don’t know yet. I better be.”
Helpful Report
Posted 1 month ago
Ene Adasen
Verified Buyer
“The dress was gorgeous and a perfect fit for my daughter. The customer service is fantastic because my order inquiry was promptly responded to and concerns addressed.”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Amazing customer service! Quick processing and shipping! Will promptly follow up with UPS issues!”
Helpful Report
Posted 1 month ago
MARYAM REZAZADEH
Verified Buyer
“very organized”
Helpful Report
Posted 1 month ago
Patty Costanzo
Verified Buyer
“Very happy with my dress the only issue was I would’ve liked the sleeves that came with the dress I tried on”
Helpful Report
Posted 1 month ago
Erika Segura
Verified Buyer
“I will never order from this company again! First inconvenience was that my daughters dress was shipped to a different state! Second inconvenience was that they wont let you exchage for a different size. I was not interested nor expecting a refund all I wanted was to exchange for different size. There are several other companys that carry the same dresses and will allow you to exchange. Now I'm stuck with a wedding dress that she cannot wear. I do not and will not recommend this store to anyone.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Purchased Deep Red but they send me bright red was highly dissapointed as they lied to what was available !!”
Helpful Report
Posted 2 months ago
Cherrie Vanhollebeke
Verified Buyer
“Beautiful good quality evening gown”
Helpful Report
Posted 2 months ago
Kimberly Harris
Verified Buyer
“Absolutely no returns. So unless your CERTAIN of your size & the fit of the dress I wouldn’t order from this site. The dress I purchased had zero stretch and the AUS to US sizing is waaay off. Now I am stuck with a beautiful but useless dress.”
Helpful Report
Posted 2 months ago
Diana Ahmadi
Verified Buyer
“Jeg er kjempe fornøyd”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“This was a great experience. The dress is lovely. The dress was packages very well and the measurements was spot on. Shipping was very fast.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Beautiful dresse just like the picture! Fast delivery. Great price. Thank you!!”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Great customer service! Super fast delivery too! Will definitely recommend.”
Helpful Report
Posted 2 months ago
Alexis Jackson
Verified Buyer
“I enjoyed the professionalism of the customer service department, I told them my dress was delivered and the zipper didn’t work, they shipped out the new dress the very next day.”
TheDressWarehouse 5 star review on 18th February 2024
Helpful Report
Posted 2 months ago
TheDressWarehouse is rated 4.0 based on 242 reviews
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