TheDressWarehouse Reviews

Name: TheDressWarehouse
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, New York
Rating: 3.92

3.9 Rating 304 Reviews

69 %

of reviewers recommend TheDressWarehouse

3.9

Based on 304 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About TheDressWarehouse:

Right from the Fashion District of New York City, TheDressWarehouse stylists’ work around the clock to find our customers the best deals from the best designers. We pride ourselves on providing our customers with a variety of high-end gowns at 40-90% off market prices. We may all share a passion for fashion, but the TheDressWarehouse.com family has three things in common:

An endless love for high-end designer gowns
A desire for a wide variety of exquisite dresses in one place
And an obsession with amazing fashion at a discounted price!

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TheDressWarehouse 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DW has great customer service and fast shipping. From searching online, to contacting customer service for support the ladies provided extra assistance and were extremely helpful! My daughter had a prom mishap with her original prom dress and at the last minute we had to find a backup dress. DW we appreciate your help😃”

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Posted 1 year ago

“Great dress”

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Posted 1 year ago

“The dress was gorgeous and a perfect fit for my daughter. The customer service is fantastic because my order inquiry was promptly responded to and concerns addressed.”

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Posted 1 year ago

“Amazing customer service! Quick processing and shipping! Will promptly follow up with UPS issues!”

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Posted 1 year ago

“very organized”

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Posted 1 year ago

“Very happy with my dress the only issue was I would’ve liked the sleeves that came with the dress I tried on”

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Posted 1 year ago

“Purchased Deep Red but they send me bright red was highly dissapointed as they lied to what was available !!”

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Posted 1 year ago

“Beautiful good quality evening gown”

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Posted 1 year ago

“This was a great experience. The dress is lovely. The dress was packages very well and the measurements was spot on. Shipping was very fast.”

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Posted 1 year ago

“Beautiful dresse just like the picture! Fast delivery. Great price. Thank you!!”

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Posted 1 year ago

“Great customer service! Super fast delivery too! Will definitely recommend.”

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Posted 1 year ago

“I enjoyed the professionalism of the customer service department, I told them my dress was delivered and the zipper didn’t work, they shipped out the new dress the very next day.”

TheDressWarehouse 5 star review on 18th February 2024

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Posted 1 year ago

“The outfit was beautiful but arrived late”

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Posted 1 year ago

“My dress came late and I was very pleased how you took care of the situation.”

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Posted 1 year ago

“Very beautiful and fit perfect !”

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Posted 1 year ago

“I love this dress and the appliqué. It is a stunning dress.”

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Posted 1 year ago

“After purchasing 7 other dress from other places for my 50th Birthday, I found The Dress Warehouse and the dress I ordered was the perfect dress. The delivery was quick and my dress fit like it was tailored made dor me. The quality was good and price was great. I wish I had found the dress in the beginning.”

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Posted 1 year ago

“The quality is excellent and the size is very suitable The dress is very beautiful, but it has a smell and needs to be washed before use The value of the international shipment is somewhat high”

TheDressWarehouse 5 star review on 18th November 2023

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Posted 1 year ago

“KUDOS TO YOU THE DRES'S WAREHOUSE I'M EXTREMELY SATISFIED WITH MY PURCHASE, MY DRESS IS AMAZING. THE PRICE WAS ALSO A STEAL.”

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Posted 1 year ago

“كل شيء جميل”

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Posted 1 year ago

TheDressWarehouse is rated 3.9 based on 304 reviews