Thank you so much for the 5-star review, Catherine! We're delighted to hear that your order arrived quickly and that you found our website easy to navigate. Your feedback is invaluable to us and inspires our team to keep improving. We truly appreciate your support!
Thank you for the wonderful 5-star review! We're delighted that you found our service and product selection to your liking. Your feedback about our wide choice of designs motivates us to continue offering the best possible options for our customers. We truly appreciate your support!
Thank you for the fantastic 5-star review, Ben! We're so pleased to hear that you enjoyed our quick delivery and product. Your positive feedback truly inspires us to keep up the great work!
Thank you for the 5-star review, Brian! We're thrilled to hear that you experienced prompt service. Your feedback truly motivates us to keep delivering the best for our customers!
Thank you for the 5-star review, Rymma! We’re delighted to hear that you experienced super service. Your satisfaction is our top priority, and we truly appreciate your kind words!
Thank you for the wonderful 5-star review, Ian! We're thrilled to hear that your medical tag arrived on time and met all your expectations. It's great to know you appreciated the quality and packaging. Your feedback means a lot to us!
“This was a repeat purchase and they could not have been more helpful. I really felt my custom was valued. Extremely efficient service, good product, good price - a pleasure to do business with!”
Thank you for the 5-star review! We're glad to hear that your order arrived quickly and met your expectations. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your experience!
Thank you for the 5-star review, Terry! We're delighted to hear that you had an excellent experience with us. Your support means a lot to us, and we truly appreciate you taking the time to share your thoughts!
Thank you for the 5-star review, Charlie! We're thrilled to hear that you're finding our ID bands super comfy and perfect for the gym. It's great to know that the quick delivery and ample text space are working out for you. Your feedback is truly appreciated!
Thank you for the 5-star review, David! We're so pleased to hear that you experienced good service and that your product arrived on time. Your satisfaction is our priority, and we appreciate your support!
“I have purchased several ID bands however, the plastic that hold the pin to the ID plate and the strap, keeps breaking. I wish The ID Band Company made stronger parts. I doubt anyone will read this, heres hoping.”
Hi Richard,
We are sorry to hear that the plastic holding the pin to the ID plate and strap has broken, if you would like to email our customer service at custserv@theidbandco.com they would be happy to help you with this.
“When I placed the order and paid by credit card, there was no opportunity to enter a delivery address. The bracelet was delivered to my credit card address, which was not what I wanted - it has been very inconvenient trying to arrange to collect it, as I am currently not staying at the credit card address. Please make it possible for a delivery address to be entered with the order.”
Hi Martin,
When you place an order on our website and go to checkout it will ask you to enter your email address and then the second thing it will ask for is your delivery address before asking you for your payment method.
Thank you for the 4-star review, Gail! We're thrilled to hear that your order arrived quickly and that you're pleased with the quality. If you have any feedback or suggestions, we’d love to hear from you!
Thank you for your 3-star review, Gemma! The standard length of the bracelet is 8.5 inches (21.6cm) or it can be shortened to 8 inches (20.3cm) by removing one of the clasps.
