Thank you for your 3-star review, Gemma! The standard length of the bracelet is 8.5 inches (21.6cm) or it can be shortened to 8 inches (20.3cm) by removing one of the clasps.
Thank you for the wonderful 5-star review, Ceri! We're delighted to hear that you love the bracelet and find it both practical and enjoyable to wear. Your satisfaction means the world to us.
Thank you for the 5-star review, Timothy! We're so glad to hear that our ID bands can provide you with peace of mind regarding your medical needs. It’s incredibly important for people to have quick access to that information in case of emergencies. We appreciate your recommendation, and if you ever need anything else, feel free to reach out!
“My husband has a medic alert watch and we decided on the black stainless steel bracelet to make it more visible that he had a medical condition, on the front I put 3 important things for emergency services to see them on the back I put emergency contact numbers, we had the 7.5 bracelet size and it fits perfect, looks nice too, I would definitely recommend getting one.”
“Very good quality band with big enough writing to be noticed if needed. Great choice of colours and alerts for whatever the individual needs. Arrived quickly and price wise it's worth every penny. Would highly recommend.”
Thank you so much for your glowing 5-star review, Monika! We're thrilled to hear that you're happy with the quality and visibility of our bands. It's great to know you found the color options and alerts to be just right for your needs. We appreciate your recommendation and are here if you need anything else in the future!
Thank you for the fantastic 5-star review, Richard! We're so glad to hear that you find our website easy to navigate and our prices reasonable. Fast delivery is something we always strive for, and it’s great to know we hit the mark for you. If you need anything else in the future, don’t hesitate to reach out!
“Easy to order on line. Very fast service recieved card next day by tracked mail. Card looks great it is credit card size so fits nicely in your wallet or purse and means you have all your medical details to hand if needed.”
Thank you for your wonderful 5-star review, Tina! We're delighted to hear that you found the ordering process easy and that your card arrived quickly. It's great to know it fits perfectly in your wallet or purse, providing you with the medical details you need at a moment's notice. If there's anything else we can assist you with, just let us know!
Thank you for your 5-star review, Linda! We're so pleased to hear that you found the quality to be very good and that the delivery met your expectations. If you have any further needs, please feel free to reach out!
“Incredibly efficient and excellent workmanship. This is an item that is more like wearing jewellery or a high quality watch band. The engraving is very tidy.”
Thank you for your wonderful 5-star review, Jane! We're delighted to hear that you were impressed with our efficient service and speedy delivery. Your support is greatly appreciated! If you need anything else, don't hesitate to reach out.
“Although I gave correct wrist measurements, the band was quite a bit bigger, however was nice and easy to cut to size, so don't worry about over sizing as you can alter it, would a order again yes 100%, very speedy delivery got it with two days.”
“Perfect for wearing when you have this set in place but remember this will not stop paramedics from ignoring your wishes so remember to carry your affical form as well”
We’re sorry to see that you have left a 1-star review and found our customer service unhelpful. You sent us and email stating “the chain is too small to fit over my head.” Our customer service team responded, “We’re sorry to hear that the chain is too small to go over your head. If you undo the fastening and place it around your neck rather than over your head, does it fit?” We were simply trying to understand whether the 24-inch chain was too tight for your neck, making it uncomfortable to wear.
Regarding the product being "cheap", we strive to keep our prices as competitive as possible, while offering free UK shipping and engraving, as we want our products to be accessible to all. We provide a variety of images for each product, including close-up and lifestyle shots, so that customers can see exactly what the product will look like. Additionally, the item description lists the materials used and the product's weight. We understand that shopping online can sometimes make it difficult to get a true sense of a product, but with our detailed images and descriptions, we have found that customers generally have a clearer understanding of what to expect when the product arrives. We're sorry if this was not the case for you.
Thank you for your 5-star review, Jonathan! We're so glad to hear that you've been satisfied with our products and the availability of spare parts. Your continued support means everything to us! If you ever have any questions or need assistance, feel free to reach out.
“Unfortunately I ordered a wrist band which had a magnetic fastener and I was unable to use it. I rang The ID Company and was very kindly advised that although I couldnt ge the wrist band changed or altered they had another type of wristband and gave me a very good discount when I reordered. The products are well finished and look very elegent I would defintely reccomentd The ID Band company for any mofre of my needs. thank you to the kind polite stff who dealt with me
.”
Thank you for your 5-star review! We're delighted to hear that our team was able to assist you and that you found our products elegant and well-finished. Your recommendation means a lot to us! If you ever need anything else, please don’t hesitate to reach out.
