The Nappy Lady Ltd Reviews

Name: The Nappy Lady Ltd
Address: Unit C, Linsford Business Park, Linsford Lane, Mytchett, Surrey
Rating: 4.85

4.9 Rating 255 Reviews

97 %

of reviewers recommend The Nappy Lady Ltd

4.9

Based on 255 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1252 372266

Email:

advice@thenappylady.co.uk

Location:

Unit C, Linsford Business Park,
Linsford Lane,
Mytchett
Surrey
GU16 6DL

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The Nappy Lady Ltd 5 star review on 9th October 2023

Erin Penfound

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service with great communication and superstar delivery. Thank you so much”

Helpful Report

Posted 1 year ago

“Great price, detailed advice, speedy delivery. Thanks”

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Posted 1 year ago

“Great service Order arrived on time and baby cups are great”

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Posted 1 year ago

“Lovely little company. Fast delivery and great communication from ordering through to delivery! Very happy with my purchase and experience will definitely use this company again 😊”

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Posted 1 year ago

“A brilliant team of parents that can help you with nappy related questions! Are selling products which they have tried and tested and can vouch for. Got some lovely nappies for my little one and they are absolutely brilliant.”

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Posted 1 year ago

“So far so good. But baby yet to be born so will be better able to comment then.”

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Posted 1 year ago

“I ordered over the Christmas break and due to the reopening date I didn’t anticipate getting my order until a week later but it still came within 2 days - very impressed! The motherease bedwetters are also awesome. The downside is that they are very bulky but it doesn’t seem to bother my daughter who loves her dino pants. I found they also can take a while to dry (approx 24 hours in the airing cupboard, but if you can check and rotate them around frequently it might be faster). She’s an average size 5 year old and small is the right fit (although I don’t think they will last her long) - we’ve chosen the bedwetters because she wants to try and be dry at night but isn’t ready (lots of wee at night, at least half the nights, whatever we do) and we were hoping these would help her feel wet without getting soaked as she was also starting to get a rash from being so wet in bed. They definitely hold a huge amount of wee! And the bed is dry but she knows that she is wet. Overall they’ve done what we wanted and fingers crossed for dryer nights soon.”

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Posted 1 year ago

“So glad I found the Nappy Lady. With a child with SEN it is hard to find nappies/swimwear for our children. I needed a reusable swim nappy since shops no longer stock disposable ones once passed a certain size so was very happy to not only find one but at a great price too. Lots of communication about my order and arrived promptly. Would definitely order again.”

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Posted 1 year ago

“I did the questionnaire for help, and TNL came back with some really helpful recommendations. I bought some of what was recommended which came very fast, especially considering it was the week before Christmas! It's all as described and I'm happy with the experience”

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Posted 1 year ago

“Brilliant service, quality and expert advice.”

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Posted 1 year ago

“Excellent service with such a wide variety of items. I stocked up on different nappy liners and some wet bags ready for nursery. Couldn't help but add a new cloth nappy as well and I love it so now tempted to shop again!”

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Posted 1 year ago

“My order was dispatched almost immediately and received a day later. Excellent service and an excellent product!”

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Posted 1 year ago

“Bought pad and wash bag as Christmas gift so can't review yet but online purchasing experience and delivery very good. My daughter uses these products and I heartily applaud the environmentally friendly approach. Well done!”

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Posted 1 year ago

“Total game changer for nighttime feeds. Fits lovely in baby sleeping bags … no fuss nappy change. No waking baby. No fiddling with babygrow press studs in dark. Makes nighttime changes so quick without waking baby. Fantastic and gorgeous soft quality”

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Posted 1 year ago

“Amazing service from The Nappy Lady. We got some Motherease Sandy's Dry nappies having read all of the great reviews and blogs on the website and are absolutely thrilled with them - they work so well! Also spoke to The Nappy Lady when our daytime nappies were leaking and we're so impressed with her personalised advice service. Makes a massive difference when trying to work out the sometimes complex world of reusable nappies! Thank you!”

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Posted 1 year ago

“Great advice on the website. Everything delivered on time. Thanks”

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Posted 1 year ago

“Great Communication, Great Products”

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Posted 1 year ago

“There’s a good range of products for everything you could need for cloth nappies and toilet training. I love the in depth descriptions of the products and care/washing instructions. I’ve ordered a few times now and always been happy with my items and the service!”

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Posted 1 year ago

“Very pleasant communication. Fast delivery, lovely nappies and very good price. Thank you 😊”

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Posted 1 year ago

“Lots of useful information throughout the site to help make decisions. I bought some ex-hire Motherease nappy boosters which were well explained and a good price despite still being in like-new condition.”

Helpful Report

Posted 1 year ago

The Nappy Lady Ltd is rated 4.9 based on 255 reviews