Total Cards Reviews

Name: Total Cards
Address: 6 Maple Way, Durham Way South, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 2,823 Reviews

96 %

of reviewers recommend Total Cards

About Total Cards:

We're the Cheapest and most Reliable TCG Store online specialising in all major games. We stock Thousands of products from Pokemon, Magic the Gathering, Yu-Gi-Oh!, Cardfight Vanguard, Weiss Schwarz, Dragon Ball Super, Dungeons & Dragons and much more! We also stock the very best in card protection, board games, video games and comic books!

We have reviews from customers who we've helped save money and deliver the very best service! With years of experience, and millions of cards sold we're the highest-rated and trusted place for all your TCG supplies.

With Free delivery for UK customers on orders over £20, reward points on every order, epic giveaways running every week, and our very own rewarding affiliate program, it is no wonder that we have amassed a following of awesome customers who trust us to deliver the highest quality service, order after order!

Cheapest Prices
We won't be beat on price! We are dedicated to being the cheapest retailer for all of your favourite gaming items and products! If you find another retailer that has us beat, then just let us know and we'll do our best to price match!

Comprehensive Support
We offer round-the-clock support on our site and social media profiles for any customer queries and questions! Our dedicated support team are super passionate about what we stock and always want to give you the 5* service that you deserve!

Massive Range
With Thousands of products on our site, our Product team are always working hard to ensure that we have the latest product with enough stock to go around! If we don't have what you're after, just drop us a message through our support or social media channels and we'll do our best to get what you're looking for!

Visit Website

Phone:

03335770094

Email:

support@totalcards.net

Location:

6 Maple Way,
Durham Way South,
Newton Aycliffe
County Durham
DL56BF

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Total Cards 5 star review on 2nd June 2025

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website, user friendly. Good offers, and speedy delivery service!”

Helpful Report

Posted 11 months ago

Hi There Thank you so much for your 4-star rating and positive feedback on Total Cards! We appreciate your kind words and are thrilled to hear that you found our website user-friendly. We strive to provide good offers and speedy delivery service to ensure a great shopping experience for our valued customers like yourself. We are wondering how we could earn that last star though!!! We would love some feedback and we will work our hardest to make sure that this is sorted for your next order

Posted 11 months ago

“I’m giving it a 4 star as I did make an order this morning at 00:47am and I did pick dpd Saturday guaranteed but haven’t received my order but thinking about it I might have chosen the wrong delivery service. Hopefully it might come by monday”

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Posted 5 years ago

“Late delivery, bit excellent customer service”

Helpful Report

Posted 11 months ago

Hi Zoe, Thank you so much for taking the time to rate Total Cards with four stars. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Late delivery can sometimes be frustrating, but we're glad to know that our excellent customer service made up for it. We strive to provide top-notch assistance to our customers throughout their shopping journey. We hope that we will continue to see you in future orders in which we will aim to earn that 5th star!!! We will work our hardest!

Posted 11 months ago

“New website is better but months on from now that those of us with loyalty points accumilated are locked out of them any new orders placed + delivered also don't seem to update the totals (perhaps this will be done retrospectively). Usability has improved but at the cost of features relating to customer loyalty, perhaps it's a net-good overall if it attracts more customers. One of my biggest current frustrations is around product delays. I get that total cards has dependencies on those outside of their control but it's frustrating to have to always reach out to customer support to ask when my order will be shipped, there's no proactive communication when things are delayed (I'm looking at you Bandai). I've seen TC update release dates when the official ones get pushed back, but when the issue is with distributors/suppliers to them who are unable to deliver in time for official releases there's radio silence. I've seen them acknowledge this on their community discord but have yet to see anything change. Shout out to Ryan who is amazing on Customer support, hopefully things get better so the above feedback of thirdparty delays is less of an issue. I hope the loyalty system is completed soon as it feels worse in some ways currently.”

Helpful Report

Posted 1 year ago

Hi There Thank you for taking the time to review us and for the 4 stars, it means a lot to us, especially all this feedback!! We will take this all to heart and work our hardest!! We are working on the Points at the moment (the team are revamping these), and we are hoping to have these sorted within the next few weeks!! We will most likely shout about these going live again on our Socials!!! We have passed your feedback regarding updates onto the team, they are working overtime to get something in place to help with delayed emails. We are also working to try and reduce the amount of delays that are happening, most are due to delays outside of our control but we will still work our hardest to make sure these are kept to a minimum. We are happy to see that Ryan has been awesome on our support channel, he is always happy to help whenever he can! We have passed this onto him!! We will work our hardest to improve our services as soon as possible and we hope to have the Points ready for customers very soon!! We hope that we will continue to see you in the future!!

Posted 1 year ago

“Couldn't fault the quality of pulls from the two booster boxes. Only reason for 4 stars is the fact I didn't have them for release day. Dealt with in a timely manner however.”

Helpful Report

Posted 1 year ago

Hi Gavin, Thank you so much for taking the time to rate Total Cards with 4 stars! We truly appreciate your feedback and support. We're thrilled to hear that you were highly satisfied with the quality of pulls from the two booster boxes you received. It's fantastic to know that our products met your expectations and delivered an enjoyable experience. We apologise for not having the items for release day. However, we're pleased to hear that our team addressed the issue promptly and efficiently. Customer satisfaction is our top priority, and we are constantly working to ensure that all orders are processed and delivered as quickly as possible. We will work our hardest to make sure the next release is awesome and with you for the release!!

Posted 1 year ago

“The cards arrived in good condition. They are for my son as a reward for good behaviour so he can build a Pikachu deck that he loves the idea of.”

Helpful Report

Posted 1 year ago

Hi Mark, Thank you so much for taking the time to share your 4-star rating of Total Cards! We truly appreciate your feedback and support. We are thrilled to hear that the cards arrived in good condition and that they are for your son as a reward for his good behaviour. Building a Pikachu deck sounds like a fantastic idea, and we're glad that your son loves it too! We would like to ask for a little feedback on how we could earn that 5th star!! We hope you will let us know and we will work our hardest to hit that for you!! Thank you once again for your review and from us all here at Total Cards, thank you for shopping with us!

Posted 1 year ago

“first order was incorrect but customer service was fast helpful and kind in fixing it. your email service for these reviews is very persistent tho, which has lowered my opinion slightly”

Helpful Report

Posted 1 year ago

Hi George, Thank you so much for taking the time to give Total Cards a 4-star rating! We greatly appreciate your support and loyalty as a customer. We are truly sorry for the inconvenience caused by your first order being incorrect, but we are pleased to hear that our customer service team was able to swiftly and kindly resolve the issue for you. Providing fast and helpful assistance is one of our top priorities. We are sorry about the frequency of the emails, it is something we are looking into to sort as soon as possible. Your feedback is valuable to us, and we will take it into consideration as we work towards improving our services Once again, thank you for your continued support, we hope that we will see you for another order where we hope that we will continue giving you awesome experiences!

Posted 1 year ago

“Came as expected, on time and packaging was high quality.”

Helpful Report

Posted 1 year ago

Hi Jack Thank you for your positive feedback! We're glad to hear that your order arrived on time and that you were pleased with the quality of our packaging. We would like to ask for a little bit of feedback regarding why this is only a 4-star experience as we would love to sort any issues for any future orders to give you the 5* experience we know we can give! Your satisfaction is important to us, and we look forward to serving you again in the future!

Posted 1 year ago

“I normally get all my stuff from Total Cards. It's around the corner and they have a great selection. But this order was a little different. Even though my order was speedy and correct, boxed and packed tightly, my deck came with the cards popping out of the front of a ripped box.”

Helpful Report

Posted 1 year ago

Hi There Thank you so much for taking the time to give us a 4-star rating for Total Cards! We greatly appreciate your support. We're thrilled to hear that you have always had a positive experience with us and love our great selection. We are sorry to hear that your recent order was a little different than expected. We understand how important it is for your deck to arrive in perfect condition. We can see that you are in the process of talking to our support team 😊 Please be assured that we take your feedback seriously and we will make sure to work to make sure this doesn't happen in the future. We appreciate your understanding and hope that this isolated incident won't deter you from continuing to choose Total Cards for all your card needs. Thank you for once again taking the time to review us and from us all here at Total Cards, thank you for ordering with us!

Posted 1 year ago

“Cards arrived as described, promptly and sensibly packaged. The website and service were fine. Got what I wanted at a good price. It's a good shop 🙂👍”

Helpful Report

Posted 1 year ago

Hi There Thank you so much for your 4-star rating of Total Cards! We truly appreciate your feedback and are thrilled to hear that your cards arrived as described, promptly and sensibly packaged. We're glad to know that our website and service met your expectations. It's great to hear that you got exactly what you wanted at a good price. We are hoping for some feedback on how we could improve our service to give you a 5* experience, if you could let us know it would be awesome and we will work our hardest to improve for future orders. Thank you once again for your review and from us all here at Total Cards, we thank you for shopping with us!

Posted 1 year ago

“Shipping and price is very reasonable but I cant always get the cards I want”

Helpful Report

Posted 1 year ago

Hi William Thank you for your feedback! We're glad to hear that you find our shipping and pricing reasonable, it is something we hold as a high priority. We are sorry that you are unable to get some of the singles you need from us 😭. We continuously strive to expand our inventory and improve our selection to better meet the needs of our customers. We hope that we will be able to get the cards you are looking for and we hope that we will continue to see you in future orders soon!! Thank you for shopping with us!

Posted 1 year ago

“Good purchase. I didn't get the mystery bundle”

Helpful Report

Posted 1 year ago

HI Akit Thank you for taking the time to review us here on Review.Io, it means a lot to us. We are glad to see that you have made a good purchase with us. We are sorry about the Bundles, these were random and in every 20th order 😊, so unfortunately not everyone got one 😭. We hope that you will continue to shop with us and we will work to give you the 5* experience we know that we can give you!! Thank you once again for taking the time to review us!

Posted 1 year ago

“Awesome and my favourite place to buy board games. Big fan of discounts if possible. Optional freebies/discount or choices in freebies could be nice! Sometimes the freebies haven't been included and I had an issue with a board game.”

Helpful Report

Posted 1 year ago

Hi There Thank you for taking the time to review us, and for the 4-stars, we will also take the feedback to heart! We are happy to see that we are your go-to for Board Games, we will try our best to get the ones you want in at the best possible price we can!! With the new site we have launched a new discount codes section, it looks awesome and has all active codes on 😉. We will look into the freebies, if you have any feedback or suggestions, we are all ears! Thank you for reviewing us once again and we will work our hardest to make sure your next order is a 5* experience!! Thank you from us all here at Total Cards for shopping with us!

Posted 1 year ago

“Good website, genarally good pricecs, but a few cards I would not buy for the price you ask, ( like, mist energy, and charizard ex as you can get it on ebay for abou £4). Also lugia v and vstar. The formating of the website is very good, a lot better than it used to be.”

Helpful Report

Posted 1 year ago

Hi Moses, Thank you so much for leaving a 4-star rating for Total Cards! We truly appreciate your feedback especially about the site. We are glad to hear that you find our website to be user-friendly and that the formatting has improved. It is our goal to provide an excellent online experience for our customers. We also appreciate your honest input regarding the pricing of certain cards. We constantly strive to offer competitive prices and value for our customers. We will consider your comments while reviewing our pricing strategy in the future for single cards!! Once again, we are grateful for your review and for choosing Total Cards. Here is to the next order!!

Posted 1 year ago

“Been taken my daughter since shop open. Find owners really friendly and happy to see you. Fantastic layout. Some newer south can be quite not engaging at times. Always liked shopping there for my daughters Pokémon cards. But selection not as good as it used to be and price and be higher than over shops around. Still great shop experience.”

Helpful Report

Posted 1 year ago

Hi Trevor, Thank you for taking the time to rate us with 4 stars and for giving us some feedback. We're very glad to hear that you have been visiting our shop since the day we opened, and that you find us friendly, we are collectors and players ourselves so we love talking about the stuff we love. We aim to create a fantastic layout that enhances your shopping experience. We are sorry that there isn't more of a selection at the moment, we're constantly working on improving our selection to meet our customers' expectations. We're sorry to hear that the prices are a little higher, we are trying our best to keep these down as much as we can!! We will take your feedback seriously and we will try our best to get more things in!! Once again, thank you for your support us. We look forward to welcoming you back to Total Cards soon!

Posted 1 year ago

“Items fine, but missing promotional item. Was nothing big but would have brought a smile to the receiver.”

Helpful Report

Posted 1 year ago

Hi Lloyd, Thank you so much for taking the time to rate Total Cards and giving us 4 stars! We truly appreciate your support and feedback. We are glad to hear that you found the items in your order to be fine. We are sorry the promotional items were not added, we will be extra vigilant for future orders to make sure that these are in your next order!! Your valuable feedback helps us improve our services, and we will definitely take this into consideration to ensure a better experience for our customers in the future. Once again, thank you for choosing Total Cards to shop with and we will work our best to earn that 5th star!!

Posted 1 year ago

“Have some good deals”

Helpful Report

Posted 1 year ago

Hi There Thank you so much for sharing your positive experience and giving Total Cards a 4-star rating! We greatly appreciate your support and are happy to hear that you found our services great. We pride ourselves on delivering excellent deals and it's fantastic to know that you have taken advantage of them. Our team is committed to constantly offering competitive prices and ensuring that our customers receive the best value for their money. We would like a little more feedback if possible so that we can earn that last star!! If you can let us know what we can do to improve we will work our hardest to earn that last star Thank you for once again shopping with us and from us all here at Total Cards, we thank you for reviewing us!!

Posted 1 year ago

“My parcel arrived looking pretty beat up but everything inside was in perfect condition for a sealed collection, lots of bubble wrap kept everything safe very happy”

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Posted 3 years ago

“The website is great and the content and prices are fab. The only worry I had was delivery took a little longer than I thought but not too long. My products came well packaged. I will definitely use this site again though.”

Helpful Report

Posted 2 years ago

“Hello, I am a recent customer of "Total Cards" and I just wanted to say thank you for your recent service. I bought my first batch of "Magic the Gathering" cards from this store during the Christmas period. Your website was very helpful finding the cards I was looking for, all was priced fairly with different postal offers, clear customer information about delays and helplines if you were worried about your order, the package was compact keeping my order save, finally all of the cards was in very good condition. The only negative I would say was a slight confusion about spending a certain amount to get a postal offer i.e spend £20 and get next day postal free. I may have miss understood that part. My order was delayed but your website clearly stated "all orders would be delayed" so no negatives for that. 21/12/22 to 30/12/23 After my experience It is safe to say "Total Cards" would be the place for any UK trading card enthusiasts looking for good honest service it would be this company. This is my first order from "Total Cards" so it has high marks for now but I am confident it will remain the same or better when ordering for more the the future!”

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Posted 1 year ago

Total Cards is rated 4.8 based on 2,823 reviews