Turtle Tots Reviews

Name: Turtle Tots
Address: 1 Farleigh Court, Flax Bourton, Bristol, Somerset
Rating: 4.75

4.8 Rating 465 Reviews

94 %

of reviewers recommend Turtle Tots

4.8

Based on 465 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

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Turtle Tots 5 star review on 7th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I enjoyed the lessons and hold very special memories of the time with my baby I do not feel they were worth the money. Sadly the venue close to where I live was very poor with the pool often being cold and very small group numbers meaning I was sometimes the only one there. I think at a better pool with a bigger group it would have been fine.”

Helpful Report

Posted 2 years ago

“I keep being asked for a review again and again, so here it is. The classes are good and I Would recommend them. Unfortunately after two terms they skipped my daughter ahead without asking, and so she was doing swimming unassisted. She did not like this and was not ready for this class. I asked to switch back but my place had been given away. I didn’t think this was good, but to be fair they refunded the whole term and we stopped swimming with them. So a real mixed bag - good lessons but not impressed with it overall. As I say I wasn’t going to write a review, but having been pestered four times, here it I’dlis.”

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Posted 2 years ago

“50% of the time teacher is sick.. everything else is ok”

Helpful Report

(Ireland) - Posted 2 years ago

“The class is enjoyable and the instructor is lovely, however I was expecting a bit more from it. It feels like we are doing pretty much the same things every single week: I was waiting until we were more advanced in the term, thinking it might change, but at this stage I won’t be signing up for another term.”

Helpful Report

(Ireland) - Posted 2 years ago

“I have had a mixed review regarding turtle tots. We attend the campus whitehaven classes and they are very intermittent as to when they are on. Numerous issues with regards to pool issues to teachers. Wish they were more consistent.”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 2 years ago

Thank for your valuable feedback, I understand that Fiona has been in touch to discuss the problems that have arisen. We hope you continue to enjoy your sessions.

Posted 2 years ago

“The classes on occasions can be left with parents and children wondering what task we are meant to be completing as direction is not always very clear. Should the children be on the pool side or even in the pool they get very cold due to the air-conditioning and water temperature”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 2 years ago

Thank for your valuable feedback, I understand that Fiona has been in touch to discuss the problems that have arisen. We hope you continue to enjoy your sessions.

Posted 2 years ago

“Disappointing classes are always almost cancelled. We have not been swimming in 3 weeks due to cancelled classes. When classes are on they are good most of the time, but due to lengthy time off due to cancellation of classes it affects my child's confidence.”

Helpful Report

Posted 2 years ago

Thank for your valuable feedback, its is useful for us to know how our customers are feeling and it will passed onto Fiona and her team for discussion.

Posted 2 years ago

Turtle Tots is rated 4.8 based on 465 reviews