“Good quality fabric. Fast delivery.
Have bought a lot of waterproof fabric over latter years. I go straight to this company for it every time.
Wouldn't hesitate to recommend to others.”
“Very happy with the waterproof fabric I bought to make up some outdoor cushions in case we get some good weather this year and although there was a small hiccup with the wrong fabric they were extremely helpful and sent the fabric I had ordered out straight away, so thank you very much couldn't have been more helpful.”
“Good choice of fabrics. There was a slight stain on the fabric but luckily this was at the edge. The delivery took 1 day longer than the promised 1 day to post and 3-5 days delivery.”
“NEVER AGAIN
The order was sent via Amazon's delivery service (why?), which didn't deliver; instead, the parcel was dumped behind bins in full view of a busy road. Of course, it wasn't there when I looked. I was given no delivery or tracking details, and after complaining, I was sent a replacement that took days to arrive. UK Fabrics don't clearly didn't care about providing a reliable service. Mine took 10 days to arrive in real-world time. Quoting 3-5 days delivery after dispatch is a joke. This is 2024 and there are better services that are reliable elsewhere.
To have a chance of getting what you ordered shop elsewhere.”
Hi Carl,
Let me again reiterate our apologies for the late delivery of this parcel. As I explained in our emails, Whistl sent it on the 2 day Amazon service, as it is supposed to be the fastest service for the shipping price you paid.
Unfortunately, while the vast majority of our parcels are delivered on time, it appears your package was stolen after delivery. We dispatched a replacement parcel on the same day that you informed us of this issue, on Royal Mail, as you requested.
Please accept our apologies for any inconveince this delay has caused. I have refunded your delivery fee.
Dear Derek,
It is wonderful to hear that you are satisfied with your experience shopping with us. We strive to provide the finest quality fabrics and outstanding customer service, so this positive feedback means a lot to us.😊
Once again, thank you for choosing UK Fabrics Online, and we look forward to serving you again in the future!
Warm regards,
UK Fabrics Online
