“Custom badges take too long for production. I have been told for 3 weeks that my badge was in the warehouse ready to ship. Then on 5/10was told it has shipped and come to find out on 5/14 it was still in production I ordered this badge back on March 5th. Other than this issue ,I've been extremely satisfied with my purchases. If it wasn't for the price of their item/badges I'd find a faster production time somewhere else.”
“The quality is first rate. I missed the item in the description which mentioned the rubber-type strip on the inside of the waistband. I can still use this item, but if I had noticed it, I would have looked for another product.”
“The wrong size was sent
The wrong embroidery on it
The number shirts was not sent as ordered
However, it was corrected after contacting customer service”
“Awful customer service. I received the product that I specifically asked to be hemmed to 32 length. It had to be close to a 36 length and nearly dragging on the floor while I wore boots. If I had not been wearing boots, it absolutely would be dragging. I reached out to return the pants and was told that I would have to pay to return them....even though it was their mistake. The only other option would be to have a local tailor make adjustments and I would supposedly receive a refund for that part. The only problem is that I have tried now twice (via email) to get a follow-up on how that would work and received no communication. I'd recommend buying elsewhere.”
