“I haven't received my package that has been marked "delivered". I've reached out a few times for assistance to help me locate the package, a present for my brother in law, and nobody has responded. Still waiting and hoping for a response and some help! Or at least a refund considering I cannot get my hands on this package...”
“I ordered 2 items on the 3rd August and it stated the items would be delivered within 1-2 working days. However I had not received my order so sent multiple emails to chase this, and they then informed me they didn’t even have 1 item. I agreed for them to send me the item they had (which still did not arrive until the 23rd August - 15 working days after my order instead of the 1-2 they advised online and in my confirmation email). The item also arrived faulty, with the graphic print on the back peeling off. They advised my 2nd item would be sent soon after but it is now the 4th September and I am yet to receive a refund for the faulty item despite them offering this, and have received no update on the 2nd item I ordered and paid for at the beginning of August.
I understand they are a smaller independent business, but this service is simply unacceptable - complete lack of communication - and I will not be ordering from them again (and I’d suggest others not to as well). I spent a lot of money on these 2 items as they were a gift for my partners birthday so I’m extremely disappointed.”
“Ordered a Guinness Collaboration Hoodie for my Dad (big fan of Guinness) and its class. The quality of the top is really good and the service was amazing. Going to be the number 1 son when I hand it over.”
“Bonjour,
La qualité est mauvaise, on dirait que les habits ont déjà été portés ainsi que le service après vente. J ai envoyé un mail pour un retour et je n ai eu aucune réponse.”
“The t-shirt I bought is great quality, really thick, and the print is perfect. I bought it with an A4 print as well which I have already framed. Really great items.”
“I came across UNIK via instagram, having never heard of the brand before I was attracted to the values of partnership, quality and supporting independent business/artists. I bought Vice 84 hoodie and sweats , the quality is fantastic and reasonably priced. I will definitely buy again. Awesome”
“The T-shirt has a nice design, but the colour of the print has rubbed off, leaving a green stripe on the T-shirt.
The price therefore does not reflect the quality”
