“Good quality clothing for a good price. However be aware you cannot get a refund for any items in the sale, I bought a hoodie which was £48 down from £60 in two sizes to ensure it fitted correctly, and now I can’t return one for my money back, only store credit. 🙄 frustrating when it was always my plan to return one hoodie, to save multiple deliveries. Ensure you read the small print in returns policy.”
“Hello, we have not received your product. We were expecting the product before Christmas, it was a gift. Could you understand why it is blocked? Thank you. Best regards. Francesco”
“Disappointing because they have cool designs, but they are let down by very thin, poor quality material. Look cheap and don’t fit well either, have tried both the tees and the jumpers. Bought as a Christmas pressie but sadly returning.”
“Had hoped it woukd be better quality for the price. Hood is a bit shallow, material scratchy, hood toggles are cheap and print on it looks a bit naff too. Doesn't look as nice in real life.”
“Tops were very nice but unfortunately were far too big. Large clearly meant large! I have set up a return but am still waiting for my exchange of sizes to go through and unfortunately this seems to be taking quite some time. Overall good quality but if you require a change of size for a present I would recommend buying far in advance.”
“We order two sweatshirts, 1 came wrong. Took over 10 emails to get the refund 3 weeks later.
Ordered 2 more, 1 came wrong, managed to just change this one, not really what you need this time of year. However customer services did reply each time on the same day and I think all the sweatshirts are nice, but will find out more at Christmas”
“I bought my items but didnt get the mystery shirt that was advertised. 2 days after i bought my items 2 of the products were reduced by a further £10 each. Not particularly please as its a company i like and i like the items but like to be treated fairly by businesses”
“The design of the clothes is great but I think that the price is too high considering the quality of the materials (this is based on the clothes I bought, as there are different brands in the webpage and maybe this trend does not repeat for other brands). I bought clothes from the KBAR x UN:IK collab and Other Side Store.”
“The sizing is a bit weird tbh. I'v bought several items, sometimes XXL fits perfect (191cm tall) and sometimes it is way too long.
The quality is okay.”
“The product was great but I asked for an exchange as the t shirt was too big. Nothing arrived for a month and then I had to email to chase at which point it arrived a few days later. The email I got when they realised the replacement hadn't been sent was very unapologetic.”
“Everything was fine with the payment, shipping etc. An issue I didn't expect to encounter was that the clothes seemed to be in a 'light used' state. Also one didn't have a tag. First time buying from UNIK. A bit worrying but all good apart from that.”
“The products were lovely. The postage was not.
I bought for a birthday present and it didn't arrive despite paying for next day delivery.
The customer services were great - i was refunded for the extra postage cost but didn't make up for not having a gift to offer on the day.”
“The clothes are good quality. But I ordered a mystery box for 3 joggers. Was sent 2 identical joggers. Have contacted customer support but no reply. So a good company if everything goes alright but if not then you're left out to dry”
