Universal Paving Reviews

Name: Universal Paving
Address: 52, Auburn Road, Manchester, Manchester
Rating: 4.72

4.7 Rating 118 Reviews

92 %

of reviewers recommend Universal Paving

Company Reviews

Product Reviews

Metrics

4.7

Based on 118 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Universal Paving 5 star review on 1st February 2026

Simon O Brien

Universal Paving 5 star review on 25th October 2025

Anon Jones

Tim Salmon

Universal Paving 5 star review on 3rd March 2025

Anthony Hawkins

Universal Paving 5 star review on 26th November 2024

Cameron Webb

Anonymous

Anonymous // 01/01/2019

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“Excellent quality paving slabs and a great overall experience. The range of porcelain and natural stone options is impressive, with consistent quality and a truly premium finish. Everything feels durable and well-selected for long-term outdoor use. Delivery was smooth, and the free delivery option is a big plus. Highly recommended for anyone looking for reliable, high-quality outdoor paving in the UK.”

Helpful Report

Posted 3 weeks ago

“Great experience with the store. Ordering was easy, communication was clear, and everything arrived well packaged. The quality matched expectations and the overall service was smooth and reliable. Would happily buy from them again.”

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Posted 3 weeks ago

“Good overall experience with the store. The product quality was as expected and communication was helpful. Delivery was a little slower than planned, but everything arrived in good condition. Aside from the small delay, the service was reliable and I’d be happy to order again.”

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Posted 3 weeks ago

“Very impressed with the overall service. The team was responsive and easy to deal with, making the buying process smooth and stress-free. Everything was clearly explained, from product details to delivery timelines. The order arrived exactly as expected and in excellent condition. A dependable store that values customer satisfaction — would happily recommend and shop here again.”

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Posted 3 weeks ago

“Great experience shopping with this store. The staff was helpful and provided clear information about the products without pushing for a sale. The ordering process was smooth, delivery was on time, and the tiles arrived well-packed and in good condition. Overall, reliable service and good quality products. Would confidently buy from here again.”

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Posted 3 weeks ago

“UK Premium Outdoor Paving Slabs offers a range of porcelain and natural stone paving suitable for outdoor use. The products are presented with clear specifications, focusing on durability and consistency. The store appears to cater mainly to practical landscaping needs rather than decorative variety.”

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Posted 3 weeks ago

“Been charged for redelivery and first delivery attempt was not successful because of rude driver”

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Posted 3 weeks ago

“I had a good experience with this store. The website made it easy to find what i needed, and customer service answered my question quickly. delivery was on time and packaging was secure.”

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Posted 3 weeks ago

“The ordering process was simple and communication was clear. Delivery happened within the expected time frame and the products were well packed.”

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Posted 1 month ago

“Delivery on time, items as expected and helpful when I had to call with a query before placing. Thanks”

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Posted 1 month ago

“Excellent service, fab product, hassle free quick delivery. Would definitely use again”

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Posted 1 month ago

“Good experience overall. Arrived on time and the quality was what I expected.”

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Posted 1 month ago

“Excellent customer service—very helpful staff and on-time delivery.”

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Posted 1 month ago

“Great product however. having ordered 1 x pallet of slabs 3 weeks before needing them the following correspondence from myself was ignored: "I am getting in touch because my order still hasn’t been delivered, and the lack of communication has now caused me real disruption and expense. I purchased paving slabs from yourselves on the 31st of Oct and requested delivery on the 21st of Nov giving you plenty of time to schedule and arrange. I had contractors booked in for the 22nd of Nov and had to cancel at a charge of £200 from them, I contacted your courier Salvatori/Palletways and was told that the pallet of slabs would be delivered on the 22nd of Nov between 8am and 12pm. With this information I rescheduled the contractors to work on a Sunday the 23rd but due to the slabs not arriving again this also had to be cancelled at a cost of another £200 and now they have no availability until early next year. This is not a small inconvenience but a complete write off of the plans I had in place not to mention the cost of reimbursing the contractors for their time wasted. PLEASE SEE ATTACHED SCREEN SHOTS OF TRACKING INFORMATION. I am extremely disappointed with the service I have received and now seek compensation and an explanation of what has gone wrong, when will the delivery actually arrive?" Slabs arrived finally on the 24th Nov - contractors available now 3rd January. THANKS! Lesson Learnt!”

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Posted 1 month ago

“Good price and quick delivery.”

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Posted 1 month ago

“Great service used a few times now no complaints on paving or delivery. Will definitely use again.”

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Posted 1 month ago

“Great delivery service and arrived when scheduled. However, a little disappointed that about 3 tiles were chipped on the corners. Tiles are beautiful and look amazing, colour is perfect and really good quality. Would purchase again if needed.”

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Posted 2 months ago

“Good quality stone at a reasonable price.”

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Posted 2 months ago

“Price, delivery and quality were very good.”

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Posted 2 months ago

“Very competitive prices and good communication regarding delivery.”

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Posted 2 months ago

Universal Paving is rated 4.7 based on 118 reviews