Vault Reviews

Name: Vault
Address: 32 Upper North Mall, French Gate, Doncaster, 32 Upper North Mall, French Gate, Doncaster, Doncaster
Rating: 2.80

2.8 Rating 158 Reviews

43 %

of reviewers recommend Vault

Company Reviews

Questions

Metrics

2.8

Based on 158 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01302 965980

Email:

Info@vaultmenswear.com

Location:

32 Upper North Mall, French Gate, Doncaster,
32 Upper North Mall, French Gate, Doncaster
Doncaster
DN11LJ

Write Your review

Tell us how Vault made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vault 1 star review on 24th October 2025

Dylan Butler

Timo Werner

Anonymous

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Micheal

Emma

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not received it yet!!!”

Helpful Report

Posted 3 years ago

“I haven't received my parcel at all and still says it's in its way to royal mail I'll contact you Monday about this”

Helpful Report

Posted 3 years ago

“Haven't even received my order yet and customer service has been so unhelpful”

Helpful Report

Posted 3 years ago

“My item has yet to be delivered as at 1500h Dec 3rd”

Helpful Report

Posted 3 years ago

“Still haven't got my new purchase and you don't respond to phone calls or emails!!”

Helpful Report

Posted 3 years ago

“Not received my package yet!!!”

Helpful Report

Posted 3 years ago

“Still haven’t had my delivery”

Helpful Report

Posted 3 years ago

“Not received”

Helpful Report

Posted 3 years ago

“Still waiting for my order..😠”

Helpful Report

Posted 3 years ago

“Hasn’t even arrived yet”

Helpful Report

Posted 3 years ago

“not had the goods yet so cant really review -”

Helpful Report

Posted 3 years ago

Hi Karl, Firstly I'd like to apologise for the delays you have experienced. Due to Royal Mail strikes, shipping has been disrupted and delayed. We took every measure to fulfil your order in a timely manner. At Vault we aim and continue to fulfil orders as quickly as possible, and the Industrial Action taken by Royal Mail has effected us massively. Once again we apologise for the delay. Thanks, Vault

Posted 3 years ago

“7 days in and no item received”

Helpful Report

Posted 3 years ago

Hi, Firstly I'd like to apologise for the delays you have experienced. Due to Royal Mail strikes, shipping has been disrupted and delayed. We took every measure to fulfil your order in a timely manner. At Vault we aim and continue to fulfil orders as quickly as possible, and the Industrial Action taken by Royal Mail has effected us massively. Once again we apologise for the delay. Thanks, Vault

Posted 3 years ago

“It's not arrived yet .ask me again when it has”

Helpful Report

Posted 3 years ago

Hi Stephen, Firstly I'd like to apologise for the delays you have experienced. Due to Royal Mail strikes, shipping has been disrupted and delayed. We took every measure to fulfil your order in a timely manner. At Vault we aim and continue to fulfil orders as quickly as possible, and the Industrial Action taken by Royal Mail has effected us massively. Once again we apologise for the delay. Thanks, Vault

Posted 3 years ago

“not received my item after sending email getting no were. so have asked for my money back .”

Helpful Report

Posted 3 years ago

Hi Keith, Firstly I'd like to apologise for the delays you have experienced. Due to Royal Mail strikes, shipping has been disrupted and delayed. We took every measure to fulfil your order in a timely manner. At Vault we aim and continue to fulfil orders as quickly as possible, and the Industrial Action taken by Royal Mail has effected us massively. Once again we apologise for the delay. Thanks, Vault

Posted 3 years ago

“Not received yet”

Helpful Report

Posted 3 years ago

Hi Carol, Firstly I'd like to apologise for the delays you have experienced. Due to Royal Mail strikes, shipping has been disrupted and delayed. We took every measure to fulfil your order in a timely manner. At Vault we aim and continue to fulfil orders as quickly as possible, and the Industrial Action taken by Royal Mail has effected us massively. Once again we apologise for the delay. Thanks, Vault

Posted 3 years ago

“Very happy with my purchase, good quality, true to description”

Helpful Report

Posted 3 years ago

“Vault have been fantastic from start to finish - and when an item was out of stock they moved quickly to suggest and provide an alternative. Delivery has been quick and on time. Perfect.”

Helpful Report

Posted 3 years ago

“Really fast dispatch and delivery. Can’t fault it”

Helpful Report

Posted 3 years ago

“Great quality, really lovely tracksuit my son was very pleased. Looks great!”

Helpful Report

Posted 3 years ago

“Bought for my partner for Christmas”

Helpful Report

Posted 3 years ago

Vault is rated 2.8 based on 158 reviews