Vault Reviews

Name: Vault
Address: 32 Upper North Mall, French Gate, Doncaster, 32 Upper North Mall, French Gate, Doncaster, Doncaster
Rating: 2.99

3.0 Rating 142 Reviews

48 %

of reviewers recommend Vault

Company Reviews

Questions

Metrics

3.0

Based on 142 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01302 965980

Email:

Info@vaultmenswear.com

Location:

32 Upper North Mall, French Gate, Doncaster,
32 Upper North Mall, French Gate, Doncaster
Doncaster
DN11LJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fake site, no customer service. No response from website or any social sites. DO NOT USE”

Helpful Report

Posted 1 year ago

“Fast delivery, product as expected. Happy with the purchase and the company.”

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Posted 1 year ago

“Very quick delivery no problems at all”

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Posted 1 year ago

“Great purchase prompt delivery 👍”

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Posted 1 year ago

“I bought a suit and they send with the security tag. I mail them 5 times but no reply at all. I called around 10-15 times but no body answer my phone. I don’t know what can I do this suit. I want my money back but I am not confident they will refund my money”

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Posted 2 years ago

“Very disappointed. I ordered an XL FP polo. You confirmed the XL order. The polo that arrived was a L but a order slip showing XL. I tried calling and emailing you numerous times over the next 10 days but no answer from you. I returned the item, at my own cost, requesting that you correct your error but all you did was refund my card for the polo but no refund on the postage ( tracked signed for delivery). Do you think that is fair / good service?”

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Posted 2 years ago

“Excellent service, shame I ordered a size too small, and had to return the item, but it came up very small. Postage a bit on the heavy side. Refunded quickly for the cost of the item”

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Posted 2 years ago

“Great product great service”

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Posted 2 years ago

“Ordered a shirt £65 online, which didn't fit, sent back for refund or exchange back in February. I can see on the tracking it was received but still no refund or exchange. Emailed - no reply. Rang but just keep getting hung up on.”

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Posted 2 years ago

“I won’t ever be ordering from Vault again!”

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Posted 2 years ago

“Item did not arrive I ordered it a week ago of them taking my money no emails after I tried contacting them 3 times then just got a notified refund given no information at all so buy at your own risk very very poor not even responding to emails”

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Posted 2 years ago

“Bought for my husbands birthday and it beat four others previously shown. Great colour ,matierial, style and price.”

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Posted 2 years ago

“I've emailed you and nobody replied back”

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Posted 2 years ago

“So far not so good, left a message via the website and 2 days later still no reply. So having to return the item”

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Posted 2 years ago

“So far not that impressed as I have an item missing from my order and I have emailed twice with no reply”

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Posted 2 years ago

“Received pretty quickly. Bought it for my brother in law for his birthday. Looks good & I'm sure he will let me know 😉 his birthday is tomorrow”

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Posted 2 years ago

“Very happy with how quickly my order came”

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Posted 2 years ago

“All good 👍”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“I can't submit a review, I haven't received it yet.”

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Posted 2 years ago

Vault is rated 3.0 based on 142 reviews