“Viagogo was good to get tickets and a little bit cheaper, but it didn't show me the seat assignment. It showed what section and row, but not the seat availability. I didn't know what seats we got until after I had bought them. It would have been nice to be able to select my seats.”
“I'm lucky that my tickets for Nicholas Tse's concert in Hong Kong are authentic. The customer journey and automated alerts sent from Viagogo are attentive and friendly. But I cannot verify if there is any incidents happened, how helpful the team could help me get back my money.”
