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Vinylbannersprinting Reviews
1.5
Rating
17
Reviews
12
%
of reviewers recommend
Vinylbannersprinting
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"Terrible customer service and print quality. Ordered 2 pop up roller banners for my charity for our annual awards night on 8th May. Products arrived within a few days however quality was very boor. One banner had a light blue streak down he entire banner (as if a toner was running out - how did this pass quality control?).\r\n\r\nWas promised a replacement banner would be sent out the next day however 2 weeks later this had still not arrived. As my event had now passed I requested a refund for the faulty banner. I was then told I must send the faulty banner back at my own expense to receive a refund (despite having previously been promised a replacement based on photos of the faulty product). Now 8 weeks later I am still awaiting a refund and my charity is out of pocket. Continually promised that the refund will be processed however never arrives.\r\n\r\nDo not use this company - there are plenty of alternatives to Vinyl Banners Printing who will be able to deliver a quality product and actually deliver on your order."
3rd Falkirk Boys' Brigade
"Terrible customer service and print quality. Ordered 2 pop up roller banners for my charity for our annual awards night on 8th May. Products arrived within a few days however quality was very boor. One banner had a light blue streak down he entire banner (as if a toner was running out - how did this pass quality control?).\r\n\r\nWas promised a replacement banner would be sent out the next day however 2 weeks later this had still not arrived. As my event had now passed I requested a refund for the faulty banner. I was then told I must send the faulty banner back at my own expense to receive a refund (despite having previously been promised a replacement based on photos of the faulty product). Now 8 weeks later I am still awaiting a refund and my charity is out of pocket. Continually promised that the refund will be processed however never arrives.\r\n\r\nDo not use this company - there are plenty of alternatives to Vinyl Banners Printing who will be able to deliver a quality product and actually deliver on your order."
3rd Falkirk Boys' Brigade
"Absolutely terrible company to order from. They have attempted to do the \"As Per our Terms & Conditions\" malarkey that other people have experienced, however I have had no choice but to take it to a section 75 claim.\r\n\r\nWe gave them plenty of notice to get it printed and delivered and it was 1 week and 3 days late, which is totally useless for our event. We also had to refuse the delivery due to the packaging looking like someone has ripped it apart.\r\n\r\nOn top of this, going into the code of the websites terms and conditions, it looks like someone has updated their terms and conditions 15 minutes before they emailed us meaning they are manipulating it to try and get a one up.\r\n\r\nNo communication from them regarding this at all, seems to be run by either one guy with many hats and names or a couple of people who are clueless. Do not buy from them. You will be Disappointed and you will not get your order.\r\n\r\nDefinitely a scam, be warned."
Anonymous
"We ordered a roller banner for our band and are well pleased with it.So pleased we ordered a small banner too.Great work "
Julie Taylor
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01/01/2019
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Vinylbannersprinting
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1.5
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