“I have nothing but the best to sa about the whole experience. It was simple,straightforward emails answered almost instantly and the actual ceremony felt like a bunch of friends sitting together and just celebrating their friend's life commitment. This includes the staff. There is no reason to doubt the legitimacy of the process at all. We live in the21st century and this is real progress. Do it.”
“We were super grateful to be able to get married due to the existence of WebWed. That being said, it should be known that the entire process is completely different than what is shown on the video we watched before purchasing. It is super overpriced as well, and there were additional costs not mentioned when we made the original purchase (eg. court fees). The worst example of this is the fact that we paid hundreds of dollars for WebWed to oversee my name change. All they did was send me a form from the Social Security Administration that I could have found on my own. Their responsiveness is terrible, and I spent many days stressed out waiting for various emails from them. I was terrified right up until the actual moment of my marriage, but it did work out in the end. We will always appreciate them for that.”
Hello, We thank you for your constructive criticism. We married you in May 2020. So we appreciate the feedback. Since then we have definitely added some additional video to guide clients even though everything is on the website and extended office hours. We have business hours that that are hard for most people to adhere to due to the time zone. Due to COVID we have to practice social distancing but we get back to everyone the same day. The name change document is a service that is an add on. Its the name change docs, we have to get everything uploaded to vital records so that when you do your name change you just have to show the documents. It has been extremely difficult since most agencies were closed and where adding amended remote processes. The typical wedding is 30,0000 typical elopement is 2500. As a team, we have spent 8 years and over 400 thousand of dollars to develop technology to get this point. So we feel that love and marriage is priceless. We thank you for your honest review and for using the service.
“JC and Webwed were amazing. They moved mountains to make our wedding miracle a reality. Although it was a bit scary to launch into the unknown, they were always available to chat, or respond quickly through email. When it came time to the ceremony, JC was both extremely professional and a warm, loving personality. Both our family and friends commented on how "live" the whole process felt. The digital copy of our wedding certificate arrived shortly after the ceremony, and we anxiously await the official copy via mail. We wouldn't hesitate to recommend this service to anyone, especially if you are separated from your loved one or having concerns due to coronavirus. 5 Stars, we absolutely recommend Webwed!”
“PRAISE GOD REPENTENCE IS BLISS PLEASE READ THE HOLY BIBLE AND PRAY. MY HUSBAND LIKED THE FIRY PERSONALITIES HE ENJOYED THE STAFF THE VIDEO DID NOT LOAD IT WAS DIFFICULT AND CHALLENGING TO YNDERSTAND WE WOULD REALY LIKE THE VIDEO.ALL TOGETHER THIS IS A HOLY AND BLESSED MINISTRY WE ARE LOOKING FIRWARD TO ARE WEDDING CERTIFICATE TO COME IN THE MAIL WE ORAY THAT GOD WILL BLESS WEDDING BLISS FOR ALL HOLY CLIENTS AND WE REBUKE YOU satan OUT OF WEDWEBMOBILE.COM AND MERCY GOSPEL HEALING MINISTRY IN JESUS CHRIST HOLY HUMBLING BLESSED BLOOD NAME WE PRAY BLESSINGS AND PEACE TO ALL THE STAFF IF WEDWEB WE COVER YOU ALL WITH BLESSINGS PEACE HALLELUJAH GLORY BE TO GOD.AMEN”
“This was the best thing that could have happened to us. The pandemic is forcing our family to make tough decisions, but this one was about brainer. JC was kind, personal and made our moment feel like one of a kind.”
“I just wanted thank JC and randy for making our process so easy and flexible, My partner and I applied for our K1-Visa and with the small time gap to get married we were able to get married asap at their New York Office with no problem.”
“Like most everyone, we approached this service with relative skepticism. Much of that was relieved with a great first phone call with the WebWed folks. Fast forward a few more phone calls, and we finished the process with a great wedding and certificates in our mailbox before the champagne cork has a chance to dry. WebWed is not only a legit service, they are caring, attentive, patient and professional. A truly great experience.”
“We are reunited thanks to Webwed!
My husband and I were internationally separated due to the virus. We knew for a long time we'd get married, but wanted to wait until we were in person again to do the proposal. When we realized that wouldn't happen any time soon, we decided to do Webwed. After showing the embassy our license and apostle, I was able to get a visa to India to live with my husband. We are together now and are so grateful. We were apart for 6 months and it's indescribable to be able to be with him again after experiencing so much anxiety from an indefinite wait.
Webwed is more than worth it. It is absolutely worth the price, as well as the technical issues and the customer service. As a warning, we did experience technical issues uploading our documents. Their system is very sensitive and picky about the driver's license/ passport pictures. We were assured that if the documents wouldn't upload, Webwed could send them manually for us. Thankfully, after about 50 tries, it worked, so we didn't have to do it manually. Just keep trying and don't be discouraged by technical issues. They'll get sorted out. Also, keep in mind the customer service sometimes uses a rather impatient tone on the phone and in email. We often got statements saying "we already told you, ___" and so on. We felt it was rude and it made us nervous to ask any questions. The emails also had a lot of typos and we were often confused by what they meant. We hated asking for clarification on them, because that usually resulted in lectures accusing us of not listening. Eventually, we just decided we didn't care. As long as the service gets done and we are legally married, we'd deal with it. On a positive note, however, the customer service was always quick to respond.
Despite the customer service leading up to the ceremony, the ceremony itself was beautiful and our officiant had a warm demeanor. She did a fantastic job. We were able to do vows and have our friends watch and speak as well. We were provided with a video of the ceremony. We received the license promptly and the apostle came after about a week.
We cannot thank Webwed enough. They are the reason we are together now! We will always cherish our wedding video and the memory of our wedding, even if it wasn't how we pictured we'd get married. We highly recommend Webwed. Any difficulties you may face are worth it so you can marry the love of your life!”
Hello,
I wanted to say thank you so much for your review. If emails and customer service were not up to par. That is something that we have been trying to improve. To not be so direct, add patience, and not rush. I think it was just so overwhelming and we had limited staff. I make no excuses. I have adjusted the hours. So everyone can rest, We are making the app more friendly, I have come up with custom emails for responses. So I am growing and learning. We are a real service and I love what we do. I believe marriage is a constitutional right. I appreciate your honesty and candor. We are making improvements as we go. I had this idea in 2012. Everyone told me to be no. So in 2015, I said I would do everything myself I got a patent and I went to every state and several countries. I never gave up. I more than now know that this is my purpose. I am in tears just writing this. Because I am had one goal ! and that to show the world love and marriage because it connects us all and it just makes the world a better place.
“We only got two days of preparation, but WebWed really helped us 100% up to our Special Day.
Thanks so much WebWed for making our Wedding Day, a very special one.
We highly recommend WebWed ❤”
“JC and team Thank You Thank You Thank you! You went out of your way, answered every question and concern that we had even though you are exceptionally busy at this time! You made us feel important and valued and even after the ceremony went out of your way to answer questions! Without you I would not be married to my husband and 1 step closer to being with him! Highly recommended 💙💜💜💙”
“Jc was super sweet & made my husband and myself feel super comfortable I was super stressed because of connection issues and she went out of her way to reassure us ! We’ve been married 3 months 💓”
“WebWed is an amazing service! I would highly recommend to everyone, regardless of where you’re located! There’s no other service like this offered anywhere in the world. I have personally verified that this is a legitimate business, as the courts are the ones directly emailing me and verifying our identities. Thank you for helping us WebWed, when we were in separate states at the time of our marriage.”
“Great service provided by JC and Randy. We had a wonderful ceremony that will always be memorable and special. I’m grateful for all they have done for me and spouse! I hope they can continue to touch and change lives and continue the fight for love and marriage as they have been doing for years! Thank you guys!”
“We had the most lovely and personally-tailored ceremony from JC and WebWed!!! Thank you all so very much for making our special day so incredibly wonderful and memorable! We completely recommend!!! ❤️”
“This was a quick and painless process....JC was amazing and they helped us every step of the way!! Well worth the $ to avoid the hassle and stress involved with the paper work and preparations invoved in a traditional wedding. Less time focused on the wedding more time to focus on the marriage and love!!”
“Je suis tellement heureuse! Merci beaucoup à Webwed pour avoir fait de notre rêve une réalité. Suite au coronavirus nous avions du annuler notre voyage en Avril. Nous avons trouver cette alternative.
Le processus est tellement simple et rapide! Une photo et une pièce d’identité. Quelques échanges de mails et le tour est joué. Merci à vous pour cette cérémonie magique! J’ai même pu avoir une connexion avec mes proches entre la France, la Tunisie, le Canada et l’Angleterre. Les mots touchants de la cérémonie m’ont donné des frissons. Merci Junikia! Merci d’avoir célébré notre union, c’était féerique. Et merci pour ta communication réactive. Vous faites un travail de professionnel. Maintenant grâce à vous je vais pouvoir prendre un vol et rejoindre mon mari ❤️👰🏻🥰”
“My husband and I used webwed last week and had a wonderful experience! JC was quick to respond, answered all of my questions and was an awesome officiant. She made us feel comfortable and put us at ease. The best part was how she made it feel special even though our ceremony was a little unconventional. I highly recommend webwed to anyone looking to get married, especially during COVID-19!”
“This company is the absolute worst. Horrible customer service. Zero listening skills. No integrity. Rude, rude, rude!!! They will blame the courts, AT&T, Corona, and you, the customer before they take accountability and ownership of their shortcomings, which they have a LOT. They make a lot of empty promises then become rude if you follow up on those promises. Awful app too.”
Hello,
We apologize that your service was less than stellar. Customer service is very important. We dId have an outage a couple of days ago in one of our offices due to a storm. However, no one has ever used corona as an excuse. We would be happy to address any questions or concerns that you may have . We have to adhere to certain policies and procedures and we pride ourselves on have a high level of customer service and experience. We appreciate your review and candor and it is highly noted.
“Webwed is an outstanding sevice! Today our ceremony was not only done in a timely fashion, but it was very professional. We were a little hesitant at first due to the pandemic and hard to trust things to not be fraudulent. The service prices are very reasonable for everything that you are recieving as a consumer. I would highly recommend Webwed to anyone "whos love can't wait!"”
