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We Love Local Reviews

4.9 Rating 691 Reviews
99 %
of reviewers recommend We Love Local
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Phone:

0800 663 437

Email:

info@welovelocal.nz

Location:

112 Kapiti Road,
Paraparaumu
Wellington Region
5032

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Carolyn S
Verified Buyer
“Most of the gifts were not actually made or even packaged in the region so a little misleading.”
Helpful Report
Posted 10 months ago
Kia ora Carolyn, Thanks for your feedback about our Taranaki gift box. We're sorry to hear you feel misled about the gift you chose. We've done extensive research curating these gift boxes (including visiting some suppliers in the region), and to the best of our knowledge, everything comes from Taranaki-based businesses. May we ask which one of the products in the gift box you are referring to? We're always happy to take feedback on board and make changes to ensure customers can support their local food heroes. Kind regards, The We Love Local Team
Posted 10 months ago
Diana H
Verified Buyer
“Better info required on website. Items were quite small - not enough for $70.”
Helpful Report
Posted 1 year ago
Kia ora Diana, As mentioned in our other reply to your review, we have updated the website info to clarify further that some products may differ in flavour. Regarding the size of the items, we work with small-batch producers, and their products are often a bit more expensive than what you would find at supermarkets. For example, the honey included is exclusively sold at a local farmers market. There's also a lot more to the price of a gift box, e.g. the $70 you mention is the price with shipping, which costs us close to $30 with NZ Post on the express service you selected. Thanks so much again for your feedback. We appreciate you taking the time to write a review! Kind regards, Timo and the We Love Local team
Posted 1 year ago
Sal
Verified Reviewer
“Nice packaging, prompt delivery and tracking. I ordered a chocolate box but did not realise the products varied according to the size chosen. I ordered small but had been looking at the product picture (large). My mistake I guess but the gift recipient commented that it was very expensive for what they received. Won’t use this again. Will go back to Bennetts chocolates next time.”
Helpful Report
Posted 1 year ago
Thanks for your review! It is correct that the products vary for the different sizes, and the photos and product descriptions change when selected, so you can see exactly what we include with each gift box. We appreciate the feedback regarding the price. Our gift boxes may cost a little more, but it allows us to continue: - Paying a living wage to employees, which is an income necessary to provide our team and their families with the basic necessities of life. On 1 September 2023, this increased from $23.65 to $26 per hour. - Sourcing quality products from small-batch producers and local food heroes in New Zealand, with lots of them not available at major supermarkets. To this date, we have returned more than $1.5 million to local businesses. - Doing what's right for the planet, e.g. exclusively packing all gifts in a reusable wooden box and offering a return scheme. - Supporting local charities, not-for-profits and groups doing good. We set aside 1% from each sale for donations. All of that costs a little bit more, but we think it's worth it. Cheers, The We Love Local team
Posted 1 year ago
We Love Local is rated 4.9 based on 691 reviews
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