Wineware Reviews

Name: Wineware
Address: Unit 12 Brookside Bus. Park, Brookside Avenue, Littlehampton, West Sussex
Rating: 4.92

4.9 Rating 392 Reviews

99 %

of reviewers recommend Wineware

4.9

Based on 392 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The actual item I ordered was great. However, becuase their website was so confusing I accidentally ordered 4 of the same item. They did nothing to accomodate the mistake, other than agreeing to let me return it - with a 37 euro return fee for shipping. As far as I am concerned they should have paid the shipping b/c it was their mistake that they have a poor website that makes it very confusing ordering a wine rack! Super irritating and I won't order from them again.”

Helpful Report

Posted 1 month ago

Hi Julia, Thanks for taking the time to leave your feedback. I'm sorry that you felt our website was confusing and that you accidentally ordered 4 of the same item. We try to make our website as clear as possible; the item you purchased states you can purchase either '1x', '4x', or '8x'. You can return the item to us, but as you're in Denmark, I appreciate that this may be difficult and expensive. That said, if you want to return the three unwanted units, we will refund you for those items. Thanks, Mark Wineware

Posted 1 month ago

“It's NOT so much that the company is poor more that the product which they sold me is poor "Schott Zwiesel Classico Beer Glasses - Set of 6". The blurb suggests they should be good enough for Baccus himself. I think they are about PoundShop Standard, certainly NOT what I expected from a Known German Company. Delivery from Wineware was as expected especially considering I ordered on Christmas Day. I won't keep the glasses but donnate to charity and look for better more upmarket items. I'll probably never buy glasses online ever again, and I suggest other do so too.”

Helpful Report

Posted 4 years ago

“Misleading information on product page of item I purchased - states a set of four and it is a single item for the purchase price not four - have contacted customer services to inform them of this and how disappointed I was - the item is no longer in stock as I purchased the last one so now I have a single glass - beware - I read the description carefully and would of purchased four at the checkout had I known this”

Helpful Report

Posted 4 years ago

Wineware is rated 4.9 based on 392 reviews