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I've ordered a expensive 600 pounds axs dropper post , I thought I would ring them to find out how long it would take to get to me , after the phone was left ringing for a long time I got through and were very helpful, so I thought .
Yes sir we will find out and ring you back , this didn't happen so I rang again ,different person on the phone again lovely to talk to and again said they would ring me back ,I'm still waiting the following day and still no news on my dropper . Poor service guys 🙄
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- Paul northey
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Over £3000 bike unridable as spacer for front wheel missing. After saying they would order and send the part I have heard nothing. They ignore all the chasing emails I have sent and the phone line is dead. Awful, ignorant customer service. My advice is to buy elsewhere.
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- Anonymous
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Terrible experience, delayed delivery ,e bike eventually arrived with seriously damaged packaging, broken bike part, missing pedals, key and charger. Phone line out of service and no reply to earlier email or todays email. Very very worried about this company.
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- L
