YODER SMOKERS Reviews

Name: YODER SMOKERS
Address: 1816 E. Wasp Rd, hutchinson, Kansas
Rating: 4.06

4.1 Rating 31 Reviews

74 %

of reviewers recommend YODER SMOKERS

Visit Website

Phone:

6208020214

Email:

marketing@yodersmokers.com

Location:

1816 E. Wasp Rd,
hutchinson
Kansas
67501

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YODER SMOKERS 5 star review on 2nd January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We always strive to purchase American Made and our latest encounter with the people at Yoder has reinforced that goal tremendously! We were impacted by the wrath of Hurricane Milton and unfortunately we weren't able to get our Yoder smoker out of harms way. We called the company to determine if the cost of all of the replacement parts would make sense versus purchasing a completely new smoker. Without any hesitation at all, Larry, in customer service said that they would send me all of the internal parts to get me back up and running at NO CHARGE! I had to actually hear it again before I believed what he said. I asked why would they do that as I was prepared to have to pay one way or the other. He said "that's just what we do in situations like this...". With all that we had been going thru from the hurricane and my elevated emotions, this literally brought tears to my eyes. What an amazing gesture and act of kindness. I will be a forever loyal Yoder customer and will continue our quest to buy American!”

Helpful Report

Posted 1 month ago

“Purchased the smoker spent almost 2900.00 on it. Get it home perform the burn in as specified instead of the set temp going to 350 it went to 475 and stayed there. After the burn in shut everything down let it cool down and started it up again. Set the Set Temp to 175 again the temp went to 265 and basically stayed there. Shutdown again, started it up and immediately set the Set Temp to 150 currently at 196 after 1.5 hours. Was supposed to do a cook starting in 3 hours. I have owned 3 Traegers, 1 Green Mountain and 2 RecTeq's over the last 30 years and this is by far the worst experience I have ever had with a smoker. Called support and left messages, also left messages with the company I purchased it from and no response. Guess my family BBQ with 44 people will not be happening tomorrow.”

Helpful Report

Posted 4 months ago

We received Terry's messages after hours on Friday evening and promptly returned the calls Saturday morning. After reaching Terry we were able to address the issues positively. We hope Terry is loving his new pit!

Posted 3 months ago

“Bought the 640 with the comp. Cart after selling a kidney and half of my liver. I’ve used charcoal, wood and other pellet smokers in the past. Seriously if you can afford one get one, seriously a game changer. First go I did pork and beef ribs and they were hands down my best work ( or Yoders) on top of an amazing smoker you can get 0% financing for 6 months to lessen the blow. Built like a tank, post smoke clean up is as about as easy as it gets. Get one….. Seriously”

Helpful Report

Posted 4 months ago

“I bought this dream smoker 2 years ago and I can honestly say the only thing spectacular about this product is the body and quality of welds. I have to constantly reset to factory settings and now that’s not even working. I vacuum the area around the igniter before each use so I know it’s not me. I guess I bought a huge black lemon.”

Helpful Report

Posted 4 months ago

“Very pleased with the way it’s built. The app is very user friendly. Produces great smoke and consistent heat I purchased two one for each home.”

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Posted 6 months ago

“I spent hours researching smokers, finally decided to go with the Yoder, number one reason it was “Made in America. Second reason, it was equipped with FireBoard pit controls, which I am very familiar with. After owning it for several weeks and several smoke sessions. I realize I certainly made the exact perfect choice for me, what a great smoker.”

Helpful Report

Posted 9 months ago

“First of all I love my YS640s. But more importantly I LOVE THIS COMPANY! Never have I ever experienced such AMAZINGLY AWESOME customer service from a company. I have had 2 minor issues with my smoker in the past 2 years and they have sent me the part needed before even addressing my issue. I even emailed once to find out what touch up paint they recommend because the bottle that came with my smoker wouldn't spray. They send me a brand new can of paint without even telling me. Even if I didn't like my smoker as much as I do, I would still buy their products just for the customer service and how much they care about their customers. Fortunately they care just as much about their fantastic products as well and deliver extremely well build products without cutting corners.”

Helpful Report

Posted 10 months ago

“If you want the best of the best; go Yoder! I had a Bradley electric smoker that used pucks to generate smoke. God forbid a puck gets stuck; the smoke shuts off! Don’t count on smoking overnight! After several failed smokes due to puck issue the Bradley went in the trash! After an intense research for the perfect smoker. Yoder was the winner. Once it arrived and seeing it first hand in person; this thing is a beast! It’s made like a tank and weights as much as one! I can tell you the Fireboad app is AWESOME!! I can control my smoker from anywhere I have signal to my cell phone. The smoker is so easy to use. I hardly ever use my oven anymore. Trust me; but the Yoder; you will not regret it! It’s worth every penny!”

Helpful Report

Posted 11 months ago

“I have two 640s and cooks great 👍”

Helpful Report

Posted 11 months ago

“I purchased the YS640 smoker about a year ago. It takes a little getting use to but once I figured it out have to say it's my new favorite grill/smoker vs. gas or lump charcoal Egg. Also want to give a shout out to the Yoder customer support team. They have been very helpful with a couple issues I had. Response is timely and accurate. I'm a Yoder fan.”

Helpful Report

Posted 1 year ago

“Will not control temperature close to set point. Temperature span runs 20-30 degrees below and then rises to 20-30 degrees above set point. It never settles in and holds close to set point. Customer service says it is working normal. After complaining they finally sent me a new temperature transducer which did nothing. I am very tired of dealing with customer support that keeps telling me nothing is wrong. They sell a product under false claims of performance, then won't support it when it fails to meet their claims.”

Helpful Report

Posted 1 year ago

“Yoder Smokers takes the pellet smoker to new heights with the YS1500s Outlander! Taking what was already king with the YS1500s, with its stick-burner qualities, thick steel and cooking capabilities, and adding a massive pellet hopper, rugged wheels and smooth axle, Yoder has made the Outlander truly the best overall pick among pellet enthusiasts and gives true meaning to #WhyIYoder.”

Helpful Report

Posted 1 year ago

“Best value, most capable product on the market period. They are made in the USA with the best customer service in the biz!”

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Posted 1 year ago

“I just received my new Durango 20 this week, and I gotta say this unit is one of high quality for sure. I've built smokers, and grills myself over the years for my own use, and to help the local kids learn not only welding skills but how too-(cooking 101), along with knowing you can modify (grill and recipes) if need be to fit your needs. Now that they're grown and doing the same for there kids, I was looking for a quality heirloom that will outlast me, and will give my own grandkids some learning fun. Thank you for such a quality product that you guys in the shop have created. Will be seasoning her up immediately.”

Helpful Report

Posted 1 year ago

“Purchased my 480 pellet grill a little over three years ago. Within the first year I started having problems with paint peeling. It has been non stop ever since trying to touch up. I plans to strip it down in the spring and hopefully put a good primer on it and stop the bleeding. I am very meticulous about my grills and keep them covered year round. The Broilmaster grill I bought 13 years ago looks and wears much better. The expensive Yoder cover I purchased with the smoker wore completely out within first three yeArs. I purchased a $25 cover on Amazon that would fit and is a much better product. Over all. I am not happy with my over priced purchase! The Green Mountain Pellet grill I had for 6 years before I bought my Yoder looks better and has held up better than my Yoder!”

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Posted 1 year ago

“Awesome! Well worth the upgrade!”

Helpful Report

Posted 1 year ago

“Browsed and studied the smoker grill market until I was blue in the face. Finally chose the Yoder YS640 and bit the bullet and bought one. A 350 lb box hit my driveway in about a day. Put it together with ease! Ordered a Wildfork Prime Brisket and went to school with the Meat Church guy on Youtube. Two days later I had conquered the illusive Brisket with flying colors. The Fireboard app made monitoring my cook a breeze. Can’t say enough about how well this thing is built and how well it cooks! 2 thumbs up👍👍 could not be happier.”

Helpful Report

Posted 1 year ago

“I purchased a Y6640 S about a year ago, from my first cook I have had nothing but problems. After about the 3rd cook I noticed some drops of grease on the bottom shelf, I looked at the under-body of the grill and noticed grease buildup from the two bolts nearest the grease bucket. These bolts were installed at the factory NOT when I assembled the grill. I called Yoder customer service and they instructed me to re-caulk the bolts. for the first 4- 5 months I didn't have any other issues, then about month 6 , it would have huge temp swings,35-50f swings that would hold for at ;least 30 minutes before settling down to set temp I again contacted customer service, they assured me this was normal. it also would not go down to 150f even though it clearly states everywhere advertised it would, when i asked customer service i was told the grill would not go down to 150f and to use the top shelf because the lowest the grill would go was 175f. The next issue was the trap door, it warped even though i NEVER ran the grill higher the 400f with it installed. This was replaced without issue until it warped again about a week ago Then the fans, the fans stared going out about a month ago , they made high pitched whining noise. Those were just sent out for me to replace After all of the above , i had enough, I spoke to customer service several times and expressed my frustration and felt I should not be making all these repairs on a grill that wasn't even a year old and OVER $2300 .That went nowhere, I asked that the manager of the plant call me, this if course never happened. After the 3rd or 4th email asking a manager to call me finally I was provided the VP's info, I spoke to Joe the VP, nice enough guy, we went through the issues and he assured me he would make things rite including replacing the grill if needed. Joe and Joey ( customer service manager) went through some of my cooks and picked out the ones that did not have huge swings (even though i sent several with huge swing) and decided the grill was fine and I would just need to keep repairing the grill. Bottom line, i really wanted to buy American made and thought I would in return have something my kids would enjoy after I am gone. especially when your spending this kind of money. Yoder may have had a good product at one time and stood behind there products, those days appear to be gone. I strongly suggest spending your money elsewhere. After these next round of repairs I plan on selling the grill for whatever I can get for it and purchase a Lone Star Grillz”

Helpful Report

Posted 2 years ago

“Update- the $129 cover that is designed to custom fit my Yoder smoker has now completely fallen apart. Don’t waste your money on this cover. A $40 large universal cover will do much better and has to last much longer. The longer I have owned my over priced Yoder the more disappointed I am . To bad because I originally thought it was a decent product!”

Helpful Report

Posted 2 years ago

“I just want to give a shout out to ATBBQ and Yoder smokers customer service for the help on a Saturday, I emailed ATBBQ about my new Yoder wood fire oven after the first cook the paint was pealing off they emailed me back within 15 minutes and then Yoder responded within an hour letting me know I would have a new one shipped out on Monday. I then had an issue with the last two cooks, my inner fan wasn’t kicking on right away and my Yoder was born in 2021 so I emailed Yoder back and they said they would ship me a new inner fan with my oven hood on Monday, amazing customer service on both ends! I love the pizzas I’ve done on this wood fired oven!!”

Helpful Report

Posted 2 years ago

YODER SMOKERS is rated 4.1 based on 31 reviews