Yumi Clothing Reviews

Name: Yumi Clothing
Address: 13 Gorst Road, London, London
Rating: 4.78

4.8 Rating 1,263 Reviews

97 %

of reviewers recommend Yumi Clothing

4.8

Based on 1,263 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too small - needed bigger size”

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Posted 1 month ago

Hi Sonya, Thank you for your review. I’m sorry to hear the item was too small. We can help with an exchange for a larger size or process a return for a refund once the item is received. Best Wishes, Alex

Posted 1 month ago

“I have always found yummy clothing to be nice quality. good fit.I would recommend this make to anyone.”

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Posted 1 month ago

Hi Andrea, Thank you for taking the time to write your reviews, your feedback is greatly appreciated. Best Wishes, Alex

Posted 1 month ago

“It came quick and was well packaged and I was kept informed. Would use again.”

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Posted 1 month ago

Hi Jean, Thank you very much for the five star review. Best Wishes, Alex

Posted 1 month ago

“Great value dress compared with high street shops for identical dress”

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Posted 1 month ago

Hi Carol, Thank you very much for the five star review. We’re thrilled to see that you’re happy with the value of the dress. Best Wishes, Alex

Posted 1 month ago

“Great clothing at reasonable prices.”

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Posted 1 month ago

Hi Alison, Thank you very much for the five star review. We're thrilled you think Yumi Clothing offers great clothing at reasonable prices. Best Wishes, Alex

Posted 1 month ago

“Quick delivery”

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Posted 1 month ago

Hi Jennifer, Thank you very much for the five star review. Best Wishes, Alex

Posted 1 month ago

“Such a great dress that I can chuck into my work bag for my evening event! Doesn’t wrinkle, no need to steam/press. Such a generous cut, I’m a 36F on the bust and the size 14 fits me perfectly. Would buy again in a different colour/cut from Yumi! Thank you for the perfect party dress.”

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Posted 1 month ago

Good Afternoon, Thank you very much for the review, we're delighted to hear that you're happy with your dress. Best Wishes, Alex

Posted 1 month ago

“I ordered two sizes of the same dress. Returned one and after of few chases still no refund .”

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Posted 1 month ago

Good Morning, Thank you for the review. After checking your order, we can confirm that your refund was processed on the 16th December. Best Wishes, Alex

Posted 1 month ago

“I ordered this dress at approx 11pm on a Sunday and cancelled the order by email at 6am the following day. They still sent the dress and I returned this upon receipt. I have still not had a refund nor any communication apart from one email saying to return the item. Lovely dress on the model (just not on me) but poor customer service”

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Posted 1 month ago

Hi Julie, Thank you for taking the time to write your review. We appreciate that a cancellation request was made, but as express delivery was selected for your order, this had been shipped by our warehouse before the cancellation request could be actioned. We can confirm that a full refund was processed on the 17th December, once your return parcel had been received and processed. We apologise for the inconvenience caused. Best Wishes, Alex

Posted 1 month ago

“Great value for clothes that shine. Delivery when said. Thank you”

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Posted 1 month ago

Hi Catherine, Thank you very much for the five star review. Best Wishes, Alex

Posted 1 month ago

“Lovely Dress. Perfect fit and excellent delivery.”

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Posted 1 month ago

Hi Catherine, Thank you for the review. Best Wishes, Alex

Posted 1 month ago

“teamed this shrug with a long dress and was pleased with the slight boho look. love the soft fur round the collar. Well made garment.”

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Posted 1 month ago

Good Afternoon, Thank you very much for the five star review. Best Wishes, Alex

Posted 1 month ago

“Lovely jumper but think it's a bjt over-priced.”

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Posted 1 month ago

Hi Anne, Thank your for the review, your feedback is always appreciated. Best Wishes, Alex

Posted 1 month ago

“I am a true size 14 so ordered the medium which was far too big.”

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Posted 1 month ago

Hi Linda, Thank you for your review. I’m sorry to hear that the sizing of the item was unsuitable on this occasion. If you’d like, we can arrange an exchange for a smaller size or process a return for a refund once the item is received. Please let us know which option you prefer and we’ll get it sorted as quickly as possible. Best Wishes, Alex

Posted 1 month ago

“A really cute festive jumper, the snowman makes me smile every time I wear it. The jumper was reasonably priced and arrived quickly. I’m a size 14 so ordered the S-M and the M-L as I wasn’t sure about sizing. I kept the smaller size”

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Posted 1 month ago

Hi there, Thank you very much for the five star review. We're delighted to hear that you're happy with the jumper. Best Wishes, Alex

Posted 1 month ago

“I bought the Yumi ribbed top and matching skirt. I bought the purple top and waiting on the purple skirt to come back into stock. I am not surprised this has sold out. A lovely top, skirt and a nice material, ideal for this time of year, yet not too thick. The small fitted perfectly.”

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Posted 1 month ago

Hi Christine, Thank you very much for the five star review. We’re delighted you love the ribbed top and skirt. Best Wishes, Alex

Posted 1 month ago

“Yumi did not put my street name or house no on my delivery do the order was going back and forth it's I contacted yumi to make to let them know they had addressed my delivery wrong .2 weeks later and I still don't have my order .I am still waiting”

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Posted 1 month ago

Hi Jacqueline, Thank you for your review, we're deeply sorry for the delay in delivery. Please note that we do not enter the address details when the order is processed. Once this issue had been reported to us, we contacted Royal Mail to request for the additional information to be added to your parcel. However, this had not been actioned on their side and the order was returned to sender. Please note that a replacement order was shipped to you as requested, with express delivery. We can see that this was delivered to you on the 17th December. We apologise for the inconvenience caused. Best Wishes, Alex

Posted 1 month ago

“I can rely on Yumi for good quality clothing.”

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Posted 1 month ago

Hi Susan, Thank you very much for the five star review. We’re glad you can rely on Yumi for good quality clothing. Best Wishes, Alex

Posted 1 month ago

“Lovely dress!”

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Posted 1 month ago

Good Afternoon, Thank you very much for the five star review. Best Wishes, Alex

Posted 1 month ago

“Easy to order… delivery good… packaged well”

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Posted 1 month ago

Good Afternoon, Thank you very much for the five star review. We're glad to hear that you're happy with your recent order. Best Wishes, Alex

Posted 1 month ago

Yumi Clothing is rated 4.8 based on 1,263 reviews