Ywigs Reviews

Name: Ywigs
Address: 11823 Slauson Avenue, #39, Santa Fe Springs, California
Rating: 4.90

4.9 Rating 157 Reviews

97 %

of reviewers recommend Ywigs

Company Reviews

Product Reviews

Metrics

4.9

Based on 157 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

Joe Bloggs

Joe Bloggs

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Omgggg I love Ywigs theirs customer service is superb. They respond to my emails same day. As a salon owner I really feel like I have a personal relationship working directly with the Ywigs representative and customer service team. I will forever recommend Ywigs. Kristy Mitchell Owner of Neverland Style Museum”

Helpful Report

Posted 1 month ago

“Handle issue with hair quickly.”

Helpful Report

Posted 1 month ago

“I ordered the wrong length initially, but Serana helped me fix the issue and it was so - so easy! So thankful for her! The hair feels amazing and is so light and airy, hardly feels like anything on my head!”

Helpful Report

Posted 1 month ago

“Vicky was great! She communicated clearly and in a timely fashion. I hope to work with her again in the future”

Helpful Report

Posted 1 month ago

“Very reputable and responded on time thahka so much”

Helpful Report

Posted 1 month ago

“Great service and respectful. My order is arriving later than usual but Ywigs explained ice storms in some regions stalled some deliveries. Good customer service is good communication so I appreciate that.”

Helpful Report

Posted 1 month ago

“I’ve shopped at YWIGS a ton! I love their hair like my installs always last and also they have really good customer service like genuinely it makes me a returning customer. I had an issue arise with my order and the immediately took care of it and got me my hair with QUICKNESS”

Helpful Report

Posted 1 month ago

“Great customer service, I had an error with and order and they were able to fix it by end of day!”

Helpful Report

Posted 1 month ago

“I had to cancel my order due to some issues, but the company was understanding and promptly refunded it. I’m impressed with their customer service and look forward to placing another order in the future.”

Helpful Report

Posted 1 month ago

“Love love love,an very helpful”

Helpful Report

Posted 1 month ago

“Very fast service. Ordered hair from them before and no complaints.”

Helpful Report

Posted 1 month ago

“I've had an amazing experience with Ywigs. I accidentally put the wrong mailing address in my order, within a day, someone contacted me back on email and Instagram, to get a squares away. They were so professional, so timely, so accommodating and now have a customer in me. I'm so glad to be able to attest to great customer service. From a fellow business owner”

Helpful Report

Posted 1 month ago

“I had an issue and Serana went above and beyond to solve it for me. Will definitely be coming back”

Helpful Report

Posted 1 month ago

“Still got my address wrong!”

Helpful Report

Posted 1 month ago

“Great customer service.”

Helpful Report

Posted 1 month ago

“Customer service team was so responsive i was never left unawnserdd i am truly greatfull thank yoj ao much”

Helpful Report

Posted 1 month ago

“Vicky was amazing she helped me with my lost package, she stayed in contact with me and helped me every step of the way”

Helpful Report

Posted 1 month ago

“I needed one more bundle for my wedding coming up next month. Ywigs did a great job and customer service was amazing. 10/10 thank you so much again.”

Helpful Report

Posted 1 month ago

“Wonderful customer service!”

Helpful Report

Posted 1 month ago

“She was very helpful”

Helpful Report

Posted 1 month ago

Ywigs is rated 4.9 based on 157 reviews