Ywigs Reviews

Name: Ywigs
Address: 11823 Slauson Avenue, #39, Santa Fe Springs, California
Rating: 4.90

4.9 Rating 157 Reviews

97 %

of reviewers recommend Ywigs

Company Reviews

Product Reviews

Metrics

4.9

Based on 157 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

Joe Bloggs

Joe Bloggs

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vicky’s customer service skills are amazing! I had a return that I needed to exchange, and she helped me through the process with such professionalism and genuine care. She was incredibly helpful and made the experience so easy. Thank you, Vicky, for all your help! ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 2 months ago

“Rita was very helpful and responsive. I’m looking forward to receiving my order.”

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Posted 2 months ago

“Sarah was very helpful in making the exchange for me.”

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Posted 2 months ago

“Great customer service!”

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Posted 2 months ago

“Love ywigs they never disappoint, hair quality is unmatched.”

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Posted 2 months ago

“I reached out to Ywigs regarding my missing package, and they responded promptly and resolved the issue immediately. I really appreciate their quick response and excellent customer service.”

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Posted 2 months ago

“I'm doing a clients hair and she wanted to try Ywigs human bundles, so I just sent an email after I purchased my hair and ask if they could expedite my order and it was taken care of immediately. Great customer service and wonderful hair. Did I tell you the hair didn't have an odor!!!!!!!!”

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Posted 2 months ago

“Ywigs is professional, quick and communicative!”

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Posted 2 months ago

“They have wonderful customer service!!”

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Posted 2 months ago

“Great customer service! Thank you!”

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Posted 2 months ago

“Getting a response from customer service was seamless and they were able to change my order last minute. You have to love a company that you can actually reach! Been buying this hair for years. 10/10 recommend!”

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Posted 2 months ago

“Customer service was awesome. I had made a mistake in my order. It was correct after a couple of hours I reached out.”

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Posted 2 months ago

“Very great customer service,hair was on time..It was very soft,packaged was great..I love it,I highly recommend trying it… And the price was great 3 bundles bulk hair 20inch for less then a $150”

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Posted 2 months ago

“Loved the quality”

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Posted 2 months ago

“Great service provided by Serana. I have been a long time customer of ywigs. I appreciate collaborators who are willing to help.”

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Posted 2 months ago

“Customer service with this company is phenomenal!!! Addressed needs swiftly and provided a solution… Great experience thanks so much. Now the hair experience has been a 10/20 🤩🤩🤩🤩🤩 I absolutely love these miracle knots… this has been a week and a few days installed in this video of the deep wave 20 inch.”

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Posted 2 months ago

“I had my extentions on time and very good quality”

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Posted 2 months ago

“customer service was pleasant and Cooperative. they worked to get my package delivery on time. . really appreciate it”

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Posted 2 months ago

“I had a great experience with Ywigs! Their customer service was excellent. They were very responsive, answered my questions, kept me updated on my order, and provided my tracking information as soon as it shipped. I really appreciated how kind and helpful they were throughout the entire process. Great communication and customer service, I would definitely order from Ywigs again! ❤️”

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Posted 2 months ago

“Firstly, I love the hair I purchased but the color was too dark. I reached out to request an exchange not expecting to hear back. Rita took answered all my questions and provided excellent, easy to follow instructions. Her attention to my inquiry was really nice.”

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Posted 2 months ago

Ywigs is rated 4.9 based on 157 reviews