Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, #270, Provo, Utah
Rating: 4.53

4.5 Rating 1,712 Reviews

89 %

of reviewers recommend Xeric Watches

4.5

Based on 1,712 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 21st December 2025

Anonymous

Xeric Watches 5 star review on 9th December 2025

Tzu-Hsun Lin

Xeric Watches 5 star review on 8th December 2025

Bradford Ersly

508

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am writing regarding my recent order, which was shipped to me via DHL. Unfortunately, the package, which contained the watch I purchased, was returned to you without any prior notice or explanation. I was not contacted, and no delivery attempt was made to my knowledge. This return was carried out unilaterally by DHL, and I had no opportunity to intervene or receive the item. Therefore, I kindly request a full refund for this order, as the situation was entirely beyond my control.”

Helpful Report

Posted 6 months ago

Hello Sergio, We are sorry to hear that the carrier was not able to deliver your order. It does appear that our customer service team has already addressed this issue via email. Duties are required on expedited international orders, so if they are not paid, the item can be returned or held unfortunately. For this reason, we do always recommend actively following the tracking for updates. Once the item has returned, our team is happy to process a refund.

Posted 6 months ago

“Very well made with a nice weight to it. The detail on the back of the watch is amazing and incredibly unique. The inclusion of a quick release strap is also much appreciated and allowed me to easily swap the black leather strap with a golden metal strap.”

Xeric Watches 5 star review on 7th June 2025

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Posted 6 months ago

“Got the nasa Trappist and it is absolutely beautiful. Got so many compliments on it and it’s honestly just so neat! Love nasa love watches and they put it together.”

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Posted 6 months ago

“Great watch shop, everything I could want from a mechanical watch. I feel I got an excellent choice from my mystery box.”

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Posted 6 months ago

“Awesome watch love the color scheme and it’s a great piece that will go in my collection”

Xeric Watches 5 star review on 31st May 2025

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Posted 6 months ago

“Such a beautiful watch. I love the Malachite dial and the hands.”

Xeric Watches 5 star review on 26th May 2025

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Posted 6 months ago

“The watch is so different from the rest on the market, special, it awakens the child in you and we all want to experience that again. Good work Xeric people!”

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Posted 6 months ago

“Very easy to work with - professional all around”

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Posted 7 months ago

“Great watch! Well made and perfectly finished. The designs alone demand a higher price than what’s asked. Only gripe would be the clasp on the bracelet, only 2x micro adjustments could do with an update on that. But honestly that’s just being picky!.”

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Posted 7 months ago

“The watches are unique and I love they they're numbered. They're accurate and always brought up as an interesting conversation piece.”

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Posted 7 months ago

“I really like cool and unique watches and happy I found Xeric. They have cool and unique that are right up my alley. As soon as I found them I bought 3 of their watches”

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Posted 7 months ago

“Good unique designs at a relatively reasonable price”

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Posted 7 months ago

“Great website good communication fast shipping Brilliant product”

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Posted 7 months ago

Thanks, Chris! We are so grateful for your business!

Posted 7 months ago

“Watch straps excellent great quality”

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Posted 8 months ago

Thank you so much for leaving your feedback. We are glad your strap is working out!

Posted 7 months ago

“Everything went smooth. Good communication and follow up. Really happy with the quality of the product. Nice to have an alternative to grand complication at an accesible price. The mint colour of my scrambler is very nice finished and the strap is good quality and design. Thanks”

Xeric Watches 5 star review on 11th April 2025

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Posted 8 months ago

“Easy purchase process, and the watch bands arrived quickly and well packaged. They look exactly as expected, and are comfortable, beautiful, and very well made!”

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Posted 8 months ago

“Extremely happy with the quality, look and feel, uniqueness and delivery speed of the watch. Definitely a standout piece in my collection and an amazing conversation starter.”

Xeric Watches 5 star review on 9th April 2025

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Posted 8 months ago

“Innovative, affordable, classy and desirable - don't follow the crowd, lead it.”

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Posted 8 months ago

“Estupendo reloj, buenos materiales y excelente diseño, cuesta un poco acostumbrarse a leer la hora.”

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Posted 8 months ago

“Looks Great, works well. Arrived very quickly and customer service was very helpful. I bought a NASA Voyager Prometheus.”

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Posted 8 months ago

Xeric Watches is rated 4.5 based on 1,712 reviews