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Xeric Watches Reviews

4.5 Rating 2,058 Reviews
89 %
of reviewers recommend Xeric Watches
4.5
Based on 2,058 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read Xeric Watches Reviews

About Xeric Watches:

We create watches that tell time differently by rethinking traditional displays and design.

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“No me avisaron que tenía que pagar en aduanas y tuve que desembolsar una cantidad importante, a mayores del precio del producto”
Helpful Report
Hello Angel- Please note that tariffs, duties, taxes, handling charges etc. may be assessed by your local postal office/customs office for international orders, and are NOT included in the charge from our site and Xeric.com is not responsible for these additional local charges. For more details, please review our terms and conditions page listed on our site: https://www.xeric.com/pages/terms-and-conditions We do recommend always checking with a local customs agency or carrier with regards to current duties and tax rates in your country.
“I was really looking forward to this watch but when it arrived the grey watch face was so dark it was unreadable. I like the concept but I clearly ordered the wrong color and I think the photographs were deceiving.”
Helpful Report
“The watches look great, the designs are beautiful. Unfortunately the quality doesn't meet the cost of the watch. I've been wearing watches every day for decades and I've never had a "stainless steel" case scuff, scratch, and peel after coming into contact with a bathroom door. I've also never been sent multiple emails asking me to revise my review after being told my issue was unheard of and I should just pay to have it fixed.”
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“Cool looking. Love jump hour watches. Clever mechanicals. Impossible to read in anything but ideal light. Useless as a watch.”
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“Disappointing. The lume is dismal. It is primarily visible with the little blue light included in the box. Who wants to carry around a little light? The movement ticks backward every few minutes. To top it off, the watch I received has a tiny fleck of debris under the glass. It's tiny but it is hugely annoying. You can do better for the price. Also be aware that these guys only publish biased reviews in their favor-this will not likely be seen.”
Helpful Report
Hello Sara! If you do need any assistance on how to use or activate the lume, please feel free to contact us anytime! Our team can also assist you if there are any issues with your order at contact@xeric.com.
“Like the watch but the hour bubble in black is very difficult to read. And there should be some way to laminate as you can’t see anything in the dark.”
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“El reloj se retrasa - y mucho”
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“I waited since september for my mint timeline retrograde, and while i like the overall build of the case there was two dealbreaking issues. The hour hand on my model runs like 20 mins behind by visual angle. It's really annoying. I suspect this is why switched to the "date window" hour for their newer models. Second, someone put the link pins in backwards which makes it impossible to remove a link. Very strange. I really really wanted to like this watch, and i do love the look of it but seeing he hour marker constantly slow is very frustrating, especially after having waited for so long.”
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“order this watch by mistake; confused at first, after much work got the watch set the correct time. had to use a Sharper Image glasses read the dial. will not purchase another watch frim Xeric”
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“The watch I received was defective. I was authorized to return it. I have yet to receive my replacement.”
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“You shipped international with DHL commerce. It has been a month since the order and nothing has arrived. I get Amazon orders and iHerb orders in 10 days. I was going to buy a second watch on sale, but not til I received this one. The sale will be over so that isn't going to happen. I have a watch that I bought on Kickstarted years ago and I love it, but this is too much.”
Helpful Report
Hello Marc, Thank you for your review. We do offer expedited shipping services on our website in case you need items faster. Standard international shipping does note delivery within 14-28 business days, which excludes holidays and weekends. If you are having any troubles monitoring the progress of the shipment, please feel free to email our customer service team at contact@xeric.com directly.
“The design is so cool but the watch seems to have something loose in the case, I don't think watches should rattle when flipped over”
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“Almost impossible to read the hour. Cool design but unfortunately not able to use.”
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“The design of the watch, in particular the magnifier hour indicator makes it hard to read. The color I chose also makes it hard to read in low light. The execution of the movement is great.”
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“Just ok. Not impressed with the lume and the few illuminated stars and planets.”
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“Bought a 'Mystery Watch' turned out the price was not much cheaper.”
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“Nice watch, but, really? No backlight? The nighttime luminescence is sadly lacking in any form of usefulness.”
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“Watch felt cheaply made and was very hard to read the time. Band color was very different then what appeared on-line”
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“Watch was almost unusable after just a couple of months. Crown is almost impossible to turn, and the watch holds about 10 hours worth of reserve. After contacting customer service I was just told to turn the crown 40 times, which A is almost impossible because of how stiff it is, and B isn't a solution to the issue I was facing. I wouldn't buy another to be honest.”
Helpful Report
Hey David, It looks like our team reached out last summer to provide some troubleshooting assistance. When we didn't hear back from you, we assumed that resolved your issues. If you are still having trouble, have you attempted to contact the repair center for a warranty repair? They would be happy to assist you.
“Disappointed with the watch. The watch does not have night illumination as advertised and the sapphire glass is not crystal clear. Not worth the price. The watch button by the side had no function. Just decorative only.”
Helpful Report
Hello there! Thank you for your recent order. All of the pushers and crown do function on this model. By chance, have you reviewed the manual posted on our website? This is a chronograph model, which operates a variety of features. For the lume, we do always recommend that you charge it with natural or UV light as that is what creates the last luminescence. For more information about how to use your watch, please feel free to contact us at contact@xeric.com
Xeric Watches is rated 4.5 based on 2,058 reviews