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Xeric Watches Reviews

4.5 Rating 2,060 Reviews
89 %
of reviewers recommend Xeric Watches
4.5
Based on 2,060 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read Xeric Watches Reviews

About Xeric Watches:

We create watches that tell time differently by rethinking traditional displays and design.

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“They're great at creating interesting looking watches, but customer communications is a weak point”
Xeric Watches 3 star review on 3rd May 2021
Helpful Report
“Gorgeous watch. Simply Gorgeous. I don't have much to say about this watch except that I already love wearing it. I've only had it a week but it's a watch I've started to crave wearing. When I typically wear a smart watch to track my steps, I'm sitting there wishing I had my Xeric on. My only complaint is that I wish instructions came with the watch. Printing them out is fine, but I would rather have had instructions immediately with the watch. I had to figure the watch out before realizing I had to go print out the instruction set. Because I had to "figure the watch out" I can't give 5 stars. Even a tiny little card saying, download instruction online, would have sufficed, but for just under 499$ I do expect instructions in the box.”
Helpful Report
Hey Benjamin, Thanks for your review! So glad to hear that you love wearing your Xeric! We did try to go green and save a little paper by posting all the instructions online. But we are happy to provide your feedback to our team! Enjoy and thanks for supporting our brand!
“Master Pieces on its on. Intelligently Crafted. Highly Appreciated by friends and colleagues. 20% discount on purchase value was great deal.”
Helpful Report
Hey Ashraf! Thank you for providing our team with some feedback! We're so happy that you love the designs and we're truly grateful for your support!
“I purchased a clasp style black leather band for my Trappist-1 Moon-phase Blue IP kickstarter exclusive time piece. Leather is supple, beautiful design, comfortable, and stylish. Clasp is flat black, also very comfortable and works as intended, smooth, secure, and durable. The watch and band meld into one on my wrist making it’s artistic impression complete.”
Helpful Report
“我是台灣買家⋯已收到換新的手錶了⋯負責任的公司⋯謝謝”
Xeric Watches 5 star review on 23rd April 2021
Helpful Report
Hi there, Thanks for leaving some feedback! It looks like our team reached out to assist you with a return. Please let us know if you still need some assistance. We're happy to help!
“You can't get watches this original in this price range except from Xeric. Definite conversation starters.”
Helpful Report
Hey Brian! Thanks for the kind words! Appreciate your support and enjoy your watch boxes!
“Love it, Xeric watches are supreme legend status. Big boss dawgs only.”
Xeric Watches 5 star review on 14th April 2021
Helpful Report
Nice nice nice photo! Thanks so much for supporting our brand and posting a photo!
“Absolutely phenomenal and beautiful watch.”
Helpful Report
Aww Jake the NASA Blue Supernova! Sweet color, man! Enjoy and thank you so much for your support!
“Super Qualität und erstklassige Verarbeitung. Die Farbe des Lederbandes unterscheidet sich ein wenig von der auf der Homepage, aber mich stört das nicht besonders. Wie immer ein Top Produkt 👌🏼”
Helpful Report
Thanks Christoph! We're super grateful to have you along for the ride! It's been fun creating these designs and watching people enjoy them. YOU are part of our success story, so thank you!
“this watch looks fantastic! somesthing special in my colletion.”
Helpful Report
“A smooth and intuitive site. Very user friendly from browsing to order completion.”
Helpful Report
Thank you for the feedback! It's always nice to hear that the checkout process is flowing smoothly. We hope you enjoy your watch and thank you for being part of the Xeric family!
“It is really beautiful. I love it.”
Helpful Report
Hey Kaan! Wow that's awesome! The green/brown color scheme is definitely a popular color choice! We love seeing photos if you ever want to send them! Thanks for supporting our business!
“Very nice watch, very fast delivery , great quality ! Second I have and won’t be the last for sure !!”
Helpful Report
“El reloj es bastante bonito y de calidad en sus componentes. Tiene un problema, la corona que mueve el dial esta demasiado suave y hace que este se mueva solo haciendo necesario reposicionarlo para poder leer correctamente la hora. He escrito dos veces a Xeric para poder solucionar este problema y no he recibido respuesta. Muy poco profesional Después de escribir esta reseña Xeric se puso en contacto conmigo para reconocer un fallo en el diseño y dado que ya había usado el reloj, hacerme un descuento de 75$ por este defecto. Han transcurrido más de 10 días y no he recibido ese descuento prometido. Envíe un mail para reclamarlo y no me han contestado. Muy decepcionado”
Helpful Report
“Very hard to read and gains 5 minutes per week. Disappointing as it looked so nice on the site.”
Helpful Report
Hey Manuel! So sorry to hear about this issue with your watch! Quartz watches are usually far more accurate than automatics. However, they are made up of physical parts, so even at their most accurate, they can lose a few seconds each day. If you have additional questions about the design, or need help with a return, please contact our customer service team at contact@xeric.com. They would be happy to assist you!
“Świetny zegarek. Na ręce wygląda dużo lepiej, niż na fotografiach w sieci. Bardzo dobra jakość.”
Helpful Report
Thank you for your kind words and great feedback! Customers like you keep us going strong! You take care and reach out to our team anytime you need assistance or shopping advice: contact@xeric.com
“Excellent Watch Quick Delivery”
Helpful Report
“Still not received my watch. So unable to give a review ?”
Helpful Report
Hey Kevin! Thanks for your feedback! It looks like your shipment is still in transit. Please note that most international shipments take approximately 28 days, depending on the country. Please feel free to reach out to our customer service team at contact@xeric.com for further assistance! Thank you for supporting our brand!
“Awesome! Looks fantatic! Great design!”
Helpful Report
Thanks Xavier! Appreciate the feedback! We're always looking for feedback on the designs and thank you for being part of the Xeric family!
“Love the nasa watch I got. But the glass surface scratches way to easily and I’m actually quite upset by that. I own numerous watches Swiss and otherwise and have not had this issue. Please kindly get back to me on a possible solution if possible. Other than that love it and have gotten many a compliment on it.”
Helpful Report
Hey there! Sorry to hear about that issue! The Trappist-1 features a hesalite crystal. All crystals are inspected before and after installation for any imperfections. This material was used so the high domed shape could be made without the crystal shattering or cracking when it might be hit against objects during normal wear and tear. The crystal will get small scratches or abrasions if hit against things. Luckily they can easily be buffed out using PolyWatch Scratch Remover. Here’s a how-to video with an Omega Speedmaster that also has a Hesalite crystal: https://www.youtube.com/watch?v=cisHGdXVsso Let us know if you need anything else: contact@xeric.com
Xeric Watches is rated 4.5 based on 2,060 reviews