Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, #270, Provo, Utah
Rating: 4.52

4.5 Rating 1,568 Reviews

89 %

of reviewers recommend Xeric Watches

4.5

Based on 1,568 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 19th August 2025

496

Anonymous

Anonymous // 01/01/2019

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“I love the James Webb NASA watch I recently purchased! In fact, I bought a second NASA series watch, an automatic, that I will be receiving soon. I have received several compliments on my watch. It is definitely a head-turner!!!”

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Posted 3 years ago

“I would love to write a review if I were to actually receive my order.”

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Posted 3 years ago

“Bought a mystery xeric watch and gat a Halograph chrono. Very happy! Jus a bit sad about the stap choice, it doesn't look really good on the watch...”

Xeric Watches 5 star review on 5th February 2022

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Posted 3 years ago

“I love the watch. The quality and presentation are what I expected. The only thing is it glowing in the dark. it does not do that well. hard to read the time.”

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Posted 3 years ago

“I love the creative time telling designs and traditional, mechanical "guts!" You guys wouldn't, per chance, consider glass covers that magnify, would you? It's beautiful and classy.”

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Posted 3 years ago

“WEll...I have not received the watch yet! The shipping of the watch was delayed over 4 months...but your team has been kind, reassuring, and seems like they are doing the best they can, with all the delays we seem to have in the recent past.”

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Posted 3 years ago

“Was supposed to receive the watch in December but here it is February. Says that it has shipped but tracking info doesn't keep updated. I have always followed Xeric but I'm highly disappointed. May change whenever it arrives but for now, I'm not impressed”

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Posted 3 years ago

“My Halograph Chrono in "Antique Brass" color arrived about 2 weeks ago and I've been wearing it just about every day since. The watch is beautiful and unique, and has a very solid feeling build quality. It does take a week or two to get to the point where you can just glance at this watch to know the time, but I got used to it after wearing it a lot. Overall this is definitely my favorite watch in my small but growing collection, and I don't see that changing anytime soon.”

Xeric Watches 5 star review on 1st February 2022

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Posted 3 years ago

“Amazing watch. Love the celebration of NASA and gazing at the star field.”

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Posted 3 years ago

“I was surprised at the very unique watch! Super-LumiNova was very beautiful and my friends were also concerned. Well, it may be a little hard to read the time if there is only one. Still I like it very much! Thank you.”

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Posted 3 years ago

“XERIC watches are high-quality timepieces. Their unique and original design seduced me with their beautiful finish and the story that each of them tells. A XERIC watch on the wrist always catches the eye of your loved ones and makes a lot of talk, telling its wonderful story is a real pleasure, in addition to wearing it every day.”

Xeric Watches 5 star review on 28th January 2022

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Posted 3 years ago

“The watch never arrived. My attempts to contact someone via email went unanswered. There’s no phone number available to call and speak with anyone.”

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Posted 3 years ago

Hi Thomas! I'm so sorry you haven't been receiving our emails. Can you check your spam folder to see if the emails we sent on Dec 28th, Jan 10th, and Jan 21st are in there? Your Tourbillon is a pre-order watch and isn't set to be shipped until March, as we've stated on the product page. I apologize for any confusion about that. Of note, any time an order is unshipped, you're welcome to request a cancellation and refund. Unfortunately, the chargeback process does take a lot more time. If you wanted a refund, we're happy to assist with that right away. You'll just need to close the chargeback and provide proof. Then I can refund. If you prefer to keep the chargeback open, it can take up to 60 days to be resolved. Please feel free to email or call our team at 925-820-4302. Hope to hear from you soon!

Posted 3 years ago

“A nice beautiful watch, the design is awesome in the beginning it takes some time to get used to it but later its a normal way of time watching. the design is very cool and what i like about it is also that the glass is nicely crafted”

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Posted 3 years ago

“Montre très originale (reverso) visuelle super sympa, finition pas au niveau des montres suisse mais le prix est très intéressant, je recommande cette marque.”

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Posted 3 years ago

“The watch was delivered scratched. Total disappointment. Now I have to go through the steps of returning and replacing. Bomber”

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Posted 3 years ago

“Everything worked fine”

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Posted 3 years ago

“For this expensive of a watch, I have higher standards than my typical 200-400 dollar Citizen or Seiko. This watch is great, and I would buy it again. The build quality, heft, mechanism are all top-rate! I would not buy it at MSRP though, that just feels like a luxury tax that doesn't need to be there. This isn't a Rolex. I wouldn't buy a Rolex if it was free, not a brand whore.”

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Posted 3 years ago

“I was a little disappointed that I ordered it so early (Oct) and it came with a higher series number and after Christmas but with all going on right now this is of minimal concern. Customer service was very pleasant and informative when I contacted them to check the status of the watch. Overall a very pleasant experience!”

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Posted 3 years ago

“Still haven't received the watch.”

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Posted 3 years ago

“Xeric watches are uniquely styled, surprisingly engineered, and without competitors in their price range.”

Xeric Watches 5 star review on 14th January 2022

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Posted 3 years ago

Xeric Watches is rated 4.5 based on 1,568 reviews