Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great site, easy to use, it seems very expensive for somethings and reasonable for others”

Helpful Report

Posted 4 years ago

“Replied yo confirm my order immediately. The personalised dog book arrived promptly in excellent condition.”

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Posted 4 years ago

“Pawsome!”

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Posted 4 years ago

Hey Kevin Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Good choice of merchandise but a bit pricey”

Helpful Report

Posted 4 years ago

Hi Maureen Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, and I will certainly pass your comments over to the relevant team. We really do appreciate all the feedback we receive, and are keen to understand which areas we can improve & develop upon. Best Wishes Rhian

Posted 4 years ago

“A good publication”

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Posted 4 years ago

“I love all the personalised merchandise and was happy with the card and key ring I ordered, though the key ring broke within a few days and the wrapping paper wasn’t very big, it wasn’t big enough for the present I was wanting to wrap. Over all ok and I would order another card.”

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Posted 4 years ago

“This is birthday present for daughter- Muffits owner. I know she’ll love it.”

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Posted 4 years ago

“I first became aware of happy.com when my sister-in-law got me a cup & tea towel with a tri-colour Cavalier King Charles motif on it. It was also wrapped in the same themed paper. This was what caught my eye as it resonated that it was the same as my dog. It made me feel like a lot of thought had gone into the present. Thus inspiring me to get a present from the site for my manager's retirement. She is also a fellow dog lover. 🐶”

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Posted 4 years ago

“Loved the ease of chosing Ronnies Birthday treats, fast delivery. Thank you”

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Posted 4 years ago

“Lovely x but would have sent 1 card from both dogs if I had the choice”

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Posted 4 years ago

“Lovely stuff! Quick delivery only downfall is some things are a little over priced but other than that great!”

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Posted 4 years ago

“Thankyou I am very happy”

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Posted 4 years ago

“Item ordered was delivered late”

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Posted 4 years ago

Hi Linda, Thank you for taking the time to leave this review for us, we do appreciate it. I have had a look into your order and can see all items were shipped and delivered within the time frame that we advise on our website. I can only apologise if this was missed when placing your order and has left you feeling though the items arrived later than expected. If you would like to discuss this further, please do not hesitate to get in touch with our Customer Care team. Best Wishes, Lucy Yappy.com

Posted 4 years ago

“Gave them as a gift to my daughter and she said they could do with a heel seam to fit better. But she happy with them.”

Helpful Report

Posted 4 years ago

Hey Claire Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience and purchases! I will certainly pass your comments regarding the socks over to our product design team. Best Wishes Rhian

Posted 4 years ago

“The ordering was very easy, payment was easy but the only thing that was not user friendly was the tracking for the third party shipping. It was very frustrating to try figuring it out.”

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Posted 4 years ago

“Very good quality product.”

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Posted 5 years ago

“Omg so good shelby loves them the only problem is that she is a small so a ordered a small and it was only just so if your ordering for a cocker spaniel then I suggest a big one”

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Posted 5 years ago

“It's great but I would have liked to have items that both of my dogs were on instead of buying individual ones”

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Posted 5 years ago

“Great I love the personalised items”

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Posted 5 years ago

“Personalised gifts for dog lovers. My friend was delighted with this card.”

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Posted 5 years ago

Yappy.com is rated 4.9 based on 26,760 reviews