Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality and efficient service.”

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Posted 5 years ago

“Most items i brought were great.”

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Posted 5 years ago

Hi Liz, Thank you so much for this 4* review, it means the world to us. Come back and see us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Lovely products, well received”

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Posted 5 years ago

“Love the products on here.”

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Posted 5 years ago

“The product I purchased was of a high standard and well made. It arrived very quickly. My only negative comment is I found some of your products a little bit on the expensive side.”

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Posted 5 years ago

“The cushion is nice Quality would have liked a choice of breed of Dog..”

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Posted 5 years ago

Hi Maria, Thank you for taking the time to leave this review for us. I am pleased to hear that you are happy with the quality of your cushion, I bet it looks pawsome in your home! I was a little concerned by the second half of your review, we do have over 300 breeds for our customers to choose from. Were you able to find your breed? Kind Regards, Lucy Yappy.com

Posted 5 years ago

“I loved how easy it was to personalise the shop for my dog!! She loved her card and her birthday bandana!! And now all I have to do is sign in and she has a shop ready to go! It’s amazing!”

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Posted 5 years ago

“Very pleased with the product which I purchased after being given one myself as a present. Unfortunately due to circumstances it did take rather a long time to arrive.”

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Posted 5 years ago

“Service very good but towel I bought although good quality and a lovely orange colour looked as if it needed a good wash as it was very grubby However I would buy again from this company”

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Posted 5 years ago

“Great shop just wish they had my dogs breed ( ShihApso). Had to use the Shih Tzu style instead”

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Posted 5 years ago

“One part of my order was very delayed. Yappy could have been more proactive about informing me about the delay and when to expect delivery.”

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Posted 5 years ago

Hi David, Thank you for taking the time to leave this review. I am sorry to hear that part of your order was delayed and that you felt we were not proactive when it came to informing you of this. We take feedback like this very seriously and we will work harder in future to let our customers know of any problems with their order. Best Wishes, Lucy Yappy.com

Posted 5 years ago

“Lovely personalised bowl but even though I ordered a large, it’s on the small side. Great fast service.”

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Posted 5 years ago

“The lead was very nice and good quality. Although I think its too long. I have to wrap it around my hand several times as the dog trips over it otherwise.”

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Posted 5 years ago

“Brilliant site and had lots of beautiful gifts for our pooch!”

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Posted 5 years ago

“I love the personalization of your products”

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Posted 5 years ago

“Yes his dad liked his father's day card”

Yappy.com 4 star review on 12th July 2020

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Posted 5 years ago

“Wish it had a pocket or material was more absorbent”

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Posted 5 years ago

“Speedy service. 5* product”

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Posted 5 years ago

“My husband loves the apron we got him from our dog Neville !!”

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Posted 5 years ago

“Very good product”

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Posted 5 years ago

Yappy.com is rated 4.9 based on 26,760 reviews